Customer Service Representative with German
Customer Service Representative with German - Contact Center
Client Details
- For our client, a world leader in healthy lifestyle and beauty products, we are looking for Customer Service Representative in contact center located in Cracow. Recruitment is related to the development of the company, and the person on this position will be responsible for supporting distributors - incoming phones only.
Description
- Supporting customers in their business needs over phone and e-mail
- Process customers' requests and updating data in systems
- Receiving and responding to inquires related to products, promotions, orders, payments etc.
- Supporting with Sales and Marketing Plan implementation
- Assist other team members to influence and develop their capabilities
- Supporting ad-hoc projects in various departments
- Creating innovative ideas and solutions that will improve customers satisfaction
Profile
- Excellent knowledge of German and English
- First working experience would be an asset
- Enthusiastic, communicative approach and willingness to support our customers
- Courage to face new challenges and opportunities
- Knowledge of MS Office skills (Excel, PowerPoint)
- Ability to work within a dynamic, international team environment,
- A great approach to teamwork and focus on internal and external customers
Job Offer
- International and multilingual team environment
- Benefits package: Private medical care , MyBenefit Cafeteria Platform, Group Life Insurance
- Language courses co-financed by us
- Employee discounts
- internal&external training
- Possibility of growth inside of the organization
- Company events and office initiatives
- No formal dress-code
Please apply via the button on the right side of this job offer.
Job details
Location: Kraków
Contract type: Na czas nieokreślony
About Michael Page
Michael Page is a leading professional recruitment consultancy specialising in the recruitment of permanent, contract and temporary positions on behalf of the world's top employers.
More
Location: Kraków
Contract type: Na czas nieokreślony
About Michael Page
Michael Page is a leading professional recruitment consultancy specialising in the recruitment of permanent, contract and temporary positions on behalf of the world's top employers.
More
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