Dziękujemy za korzystanie z Data wydruku 20/01/2022.

Customer Service Representative with GERMAN+ Another EU Language+ English

Kraków, małopolskie


Opis stanowiska pracy

What you’ll do:

- Managing customers’ business needs over the phone

- Processing customers’ requests and updating data in the computer systems
Receiving and responding to questions related to products, promotions, orders, invoices, payments, returns, online platforms, incentives, terms and conditions (by using our knowledge management resources)

- Helping with the implementation of our Sales and Marketing Plan

- Generating innovative ideas and solutions that will improve customers satisfaction

- Contributing to projects in various departments outside of regular responsibilities

- Assisting other team members to leverage and develop their capabilities


What you’ll need:

- Enthusiastic, communicative people that are willing to support our customers

- With excellent knowledge of German and English

- Fluency in another European language

- Not afraid of facing new challenges or opportunities

- With an enthusiastic approach to teamwork and focus on internal and external customers

- Knowledge of MS Office applications, especially Excel and PowerPoint is needed

- First working experience would be an asset for us

Prezentacja firmy

WiPjobs focuses its business on qualified, professional and skilled recruitment and HR... consultancy.

Our goal is to understand candidate’s needs and provide the best solution for the future employee and employer.

We recruit candidates in several sectors, ranging from Customer Service, Accountancy, HR, Technical Support to Insurance, Sales, Logistics, IT, Finance, etc.

Informacje dodatkowe

Ostatnia aktualizacja:
Wymiar etatu:
Pełny etat
Rodzaj umowy:
Na czas nieokreślony
Liczba wakatów:
Min. doświadczenie:
1 rok
Min. wykształcenie:
Średnie ogólnokształcące
Branża / kategoria:
Praca Call Center / Telemarketing , Praca Doradztwo / Konsulting , Praca Obsługa klienta
do góry