Job Description
What you’ll do:
- Managing customers’ business needs over the phone
- Processing customers’ requests and updating data in the computer systems
- Receiving and responding to questions related to products, promotions, orders, invoices, payments, returns, online platforms, incentives, terms and conditions (by using our knowledge management resources)
- Helping with the implementation of our Sales and Marketing Plan
- Generating innovative ideas and solutions that will improve customers satisfaction
- Contributing to projects in various departments outside of regular responsibilities
- Assisting other team members to leverage and develop their capabilities
Requirements
What you’ll need:
- Enthusiastic, communicative people that are willing to support our customers
- With excellent knowledge of French C1 Level, and English
- Knowledge of additional European language at C1 Level would be a huge plus
- Not afraid of facing new challenges or opportunities
- With an enthusiastic approach to teamwork and focus on internal and external customers
- Knowledge of MS Office applications, especially Excel and PowerPoint is needed
- First working experience would be an asset for us
Additional Information
- Last updated
- Employment type
- Full time
- Contract type
- Permanent
- Number of vacancies
- 1
- Min. experience
- Less one year
- Min. education
- High School
- Industry / category
- Jobs in Call Center / Telesales, Jobs in Customer Service
