Opis stanowiska
What you’ll do:
- Managing customers’ business needs over the phone
- Processing customers’ requests and updating data in the computer systems
- Receiving and responding to questions related to products, promotions, orders, invoices, payments, returns, online platforms, incentives, terms and conditions (by using our knowledge management resources)
- Helping with the implementation of our Sales and Marketing Plan
- Generating innovative ideas and solutions that will improve customers satisfaction
- Contributing to projects in various departments outside of regular responsibilities
- Assisting other team members to leverage and develop their capabilities
Wymagania
What you’ll need:
- Enthusiastic, communicative people that are willing to support our customers
- With excellent knowledge of French C1 Level, and English
- Knowledge of additional European language at C1 Level would be a huge plus
- Not afraid of facing new challenges or opportunities
- With an enthusiastic approach to teamwork and focus on internal and external customers
- Knowledge of MS Office applications, especially Excel and PowerPoint is needed
- First working experience would be an asset for us
Dodatkowe informacje
- Ostatnia aktualizacja
- Wymiar etatu
- Pełny etat
- Rodzaj umowy
- Na czas nieokreślony
- Liczba wakatów
- 1
- Min. doświadczenie
- mniej niż 1 rok
- Min. wykształcenie
- Średnie ogólnokształcące
- Branża / kategoria
- Praca Call Center / Telemarketing, Praca Obsługa klienta
