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Customer Service Officer (back office) with German

Hays Poland

Kraków, małopolskie

Hays Poland

Customer Service Officer (back office) with German

Kraków
Customer Service Officer (back office) with German
Kraków
NR REF.: 1093874


Your new company
For our Client, we are looking for candidates, who’d like to join their team as a Customer Service Officer!

Your new role
You will be responsible for resolving more complex customers’ queries which are forwarded by the Call Centre team. Your scope of responsibilities will be wide- it will include data management, reporting, contacting vendors, opening/ closing clients’ accounts and working with the system. The back office role doesn't include a direct contact with the customer- all of the cases are being resolved via e-mails.

What you'll need to succeed
To be successful in your new role, you should be speaking German fluently (B2 level is a must), have excellent communication skills and be familiar with MS Office (especially Excel and Word). An experience in a similar role is an asset, but not a must.

What you'll get in return
A highly-motivated candidate who’ll be chosen for this role, will be offered a challenging position in fast-paced company with an attractive salary and a benefit package.


What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
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Hays Poland

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