Customer Service Advisor with Dutch (Home office)

Answering inquiries about e-shop products, their delivery, payments for goods, etc.
Resolving the return or exchange of goods
Providing information about the gift card, its benefits, and usage
Troubleshooting personal accounts users
Checking payment transactions
Customer line open daily

- Requirements:
Advanced level of English language.
Experience as a sales assistant in a fashion retail store or experience from a similar position in the customer service center
Very good communication skills and customer orientation
Multitasking, stress resistance

- Benefits:
Meal vouchers in the amount of 109 CZK (55% covered by the employer, 45% covered by the employee)
Multisport card
Great referral bonus
Attractive bonuses according to the performance
Opportunity to develop your personal career within an international environment