Customer Care Specialist with German or French or Czech
Kraków
NR REF.: 1137546

Currently for our client from financial industry, located in Cracow, we are looking for Customer Care Specialists with German or French or Czech language.

Your new role:

Delivering high-quality client services
Make the required set up in systems
Acquire and update knowledge on procedures and products
Work on multiple systems
Make calls to customers (internal/ other group entities)
Coordinate work activities between various entities
Guarantee quality and deadlines

What you'll need to succeed
At least 1 year of professional experience in customer service area
Ability to communicate with individuals at all levels and from different cultures
Computer literacy (MS Office)
Fluent English and Czech or German or French language skills
Technical skills combined with global and corporate banking experience would be desirable
Ability to write business letters and reports
Ability to learn quickly, retain and transfer knowledge appropriately
Good organisational skills
Time management skills


What you'll get in return:

Stable job in professional team
Competitive salary
Interesting path of career in an international organisation
Consistent scope of responsibilities
Private health care, employees’ benefits
Would you like to develop within a multinational organisation ? Take up a new challenge and contact me to receive more details.



What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.