W Grafton Recruitment skupiamy się nie tylko na fachowych umiejętnościach, ale również na indywidualnych cechach osobowościowych, stylu pracy i celach zawodowych każdego kandydata. Dzięki temu możemy dopasować najlepszą ofertę pracy, która sprosta oczekiwaniom i potrzebom naszych kandydatów.
Współpracujemy z tysiącami firm w Polsce, działającymi w różnych branżach, co daje naszym kandydatom dostęp do szerokiej gamy ofert pracy i możliwości rozwoju kariery. Nasza obecność na terenie całej Polski, w tym w Warszawie, Poznaniu, Wrocławiu, Krakowie, Katowicach i Łodzi, oraz prowadzenie projektów w Trójmieście, pozwala nam na skuteczne i sprawne działanie na rzecz naszych kandydatów i klientów.
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Collections Specialist with German - new position in growing SSC
Miejsce pracy: PoznańFor our Client, existing SSC on Poznań market, we are looking for candidates for the position of Collections Specialist with German
Responsibilities:
- Responsibility for collections and issues resolution on his/her accounts receivable portfolio
- Monitoring the collection issues due to incorrect invoices
- Following the escalation process in place to ensure prompt issue resolution for his/her assigned portfolio
- Providing and reviewing a root cause analysis report related to payment issues
- Responsibility for accounts clean up on balances, refunds, reconciliation of accounts, sending out account statements to customers
- Providing a quarterly 60 days overdue dispute management overview
- Monitoring the payment performance of the customers in the assigned portfolio and will present to sales payment delay issues
- Acting as internal focal point for all cash application matters and will liaise/ support the AR team
- Managing blocked order release related to overdue items as well as oldest open items and checks failed
- Will be the prime contact with Sales, Pricing, Order Fulfillment and the Customers for all overdue and payment issue
Requirements:
- Relevant collections qualifications with at least 2 years’ experience
- Fluent German and English skills
- Strong written and verbal communication skills required to interact with internal and external customers
- Requires a degree of independence in completing job responsibilities prior to issue escalation
- Must be able to maintain professional relationships with Business, Pricing, and Sales groups
- Solid grasp of Microsoft Office applications
- Knowledge of SAP is a preferred
Benefits:
- People relations based on honesty, respect and trust
- Diversity in the job through project involvement
- Career and continuous learning opportunities
- Benefits and events
- Perfect office location in the Poznan city center – easy access by trams, train and buses. Now remote work
- Support of HR Team during the recruitment and onboarding process
Opis stanowiska
For our Client, existing SSC on Poznań market, we are looking for candidates for the position of Collections Specialist with German
Responsibilities:
- Responsibility for collections and issues resolution on his/her accounts receivable portfolio
- Monitoring the collection issues due to incorrect invoices
- Following the escalation process in place to ensure prompt issue resolution for his/her assigned portfolio
- Providing and reviewing a root cause analysis report related to payment issues
- Responsibility for accounts clean up on balances, refunds, reconciliation of accounts, sending out account statements to customers
- Providing a quarterly 60 days overdue dispute management overview
- Monitoring the payment performance of the customers in the assigned portfolio and will present to sales payment delay issues
- Acting as internal focal point for all cash application matters and will liaise/ support the AR team
- Managing blocked order release related to overdue items as well as oldest open items and checks failed
- Will be the prime contact with Sales, Pricing, Order Fulfillment and the Customers for all overdue and payment issue
Requirements:
- Relevant collections qualifications with at least 2 years’ experience
- Fluent German and English skills
- Strong written and verbal communication skills required to interact with internal and external customers
- Requires a degree of independence in completing job responsibilities prior to issue escalation
- Must be able to maintain professional relationships with Business, Pricing, and Sales groups
- Solid grasp of Microsoft Office applications
- Knowledge of SAP is a preferred
Benefits:
- People relations based on honesty, respect and trust
- Diversity in the job through project involvement
- Career and continuous learning opportunities
- Benefits and events
- Perfect office location in the Poznan city center – easy access by trams, train and buses. Now remote work
- Support of HR Team during the recruitment and onboarding process
Dodatkowe informacje
- Ostatnia aktualizacja
- Wymiar etatu
- Pełny etat
- Rodzaj umowy
- Na czas nieokreślony
- Liczba wakatów
- 1
- Min. doświadczenie
- Bez doświadczenia
- Min. wykształcenie
- Wyższe magisterskie
- Branża / kategoria
- Praca Finanse
