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Collection Specialist

Hays Poland

Katowice, śląskie

Hays Poland

Collection Specialist

Katowice
Collection Specialist
Katowice
NR REF.: 1151951


Your new company
We are looking for the person to hold the position of Collection Specialist with German to one of the international company located in Katowice (possibility of full remotely work)

Your new role
  • Accurately and timely review open accounts for collection efforts
  • Review and monitor assigned accounts and all applicable dunning and collection reports
  • Preparation of various collection reports; performing reconciliations and collecting supporting dunning documentation
  • Make outbound collection calls and mail communication in a professional manner while keeping and improving customer relations
  • Maintain and provide all the necessary documentation useful for the collection activities and the customer relationship
  • Support Accounts Receivable and Treasury department in matching payments and investigating any account differences
  • Provide timely follow-up on payment arrangements
  • Communicate with internal and external customers in an effective and efficient manner
  • Report periodically or upon request KPI’s measurements
  • Participation in continuous improvement process

What you'll need to succeed
To be the best candidate for this role you will need to have an experience in customer service/AP/AR/collection area (if you do not have such an experience- we are open also for Junior Specialist), good knowledge of English and German, strong user knowledge of Microsoft Office and Excel skills, process orientation and attention to details and also very good interpersonal skills.

What you'll get in return
Our Client offers :
  • Stable job based on an employment contract
  • Annual bonus
  • Work in a friendly, diverse and high qualified team with positive and cooperative working atmosphere
  • International environment and daily usage of foreign languages
  • Real development opportunities
  • A package of benefits: private medical care, Accident Insurance, sports card, gift vouchers for special occasions, additional compensations from the Company Social Benefits Fund based on the internal policies
  • Comfortable working space in a modern office in Katowice (possibility of full remotely work)
  • Direct communication and no formal dress code
  • Flexible working hours and home office

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
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Hays Poland

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