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Business Analyst

Hays Poland

Kraków, małopolskie

Hays Poland

Business Analyst

Kraków
Business Analyst
Kraków
NR REF.: 1127410

Your new company
For our Client, well-known international company from financial industry located in Kraków we are looking for a person interested in the role of Business Analyst.

Your new role
The role of the Business Analyst is to aid the Business Manager in the governance and reporting of Enterprise Services’ headcount data, which encompasses over 2,000 FTE. The role holder will help to ensure that Enterprise Services meets its headcount targets. The role holder will also be involved with internal governance and monitoring of the 2019 headcount transformation programme. The role holder will analyse timesheet data to uplift the function’s understanding of where time is being allocated both for run the bank and change the bank tasks and help identify areas of ambiguity or issues. The role holder will have a good level of stakeholder management skills along with the ability to provide report analysis. Role holder will work with customers within Enterprise Services as well as in IT COO, HR and other functions.

Responsibilities:
  • Help to drive delivery and quality of relevant reports, across regions and entities to agreed timelines.
  • Ensure that all periodic (e.g. weekly, monthly, quarterly, annual) reporting for the team meets set deadlines.
  • Provide support to all resource planning, reporting and analysis processes for IT which includes the annual budget and Manpower planning process, forecasts, projections and strategic initiatives as assigned.
  • Optimise existing reporting to leverage best source information, eliminate redundancies in existing reporting and ensure consistency of reporting metrics. Ensure effective reports supporting the operational management of the Enterprise Services resource base.
  • Support the implementation of strategic plans, resourcing and financial.
  • Acts as subject matter expert on internal systems (eg. Pioneer, Clarity) within Enterprise Services.
  • Directly support the Enterprise Services Workforce Business Manager as well as the wider Enterprise Services Business Management team in the day to day tasks and adhoc requests.

What you'll need to succeed
  • Previous commercial management experience within a global environment is desired but not essential
  • Previous stakeholder management experience
  • High level of analytical skills with knowledge and experience of reporting
  • Proven experience delivering customer service and proactively looking for innovative ways to improve the service delivered to customers
  • Experience of delivering change which helps to improve business effectiveness in sustainable ways
  • Excellent written and spoken communication skills
  • High level of experience with MS Office, in particular Microsoft Excel

What you'll get in return
  • Contact with top IT technologies available in the market.
  • Employees’ benefits: Multisport Card, private medical and dental health care, life insurance,
  • Free parking space for our employees – few minutes from the office,
  • Internal training events and workshops,
  • Realistic career progression opportunities in an international organization,
  • Commutable office location
  • Casual dress code,
  • Cultural exchange

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
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Hays Poland

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