HRO Recruitment is a specialist traditional recruitment business. HRO Recruitment is a brand of HRO Personnel Sp. z o. o. HRO Personnel is a Human Resources service provider operating under number 6696.
We are working as a recruitment provider searching on our Client's behalf for a person in the following role:
Business Analyst
Location: Kraków
Responsibilties:
Analysts are at the center of how the company shapes, delivers and embeds change working with the business and our delivery partners. Responsible for supporting Requirements Management, Design, Change Management or Implementation Management activities
The job holder’s role is heavily business focused, it is not an IT role
The job holder work collaboratively with Business Analysts, Process and Business Consultants, delivery partners and subject matter experts in gathering, translating and clarifying requirements and defining design options
In systems related projects, the role holder will support IT Teams with the translation of business requirements and designs into more detailed functional requirements and designs, often representing the voice of the customer and business in these discussions
The Analyst will support Change Management activities such as early change planning and audience analysis; through to designing and delivering change interventions (e.g. communications, training, support, organization alignment); and tracking and taking actions on change readiness, adoption, and feedback
The Analyst will also support Implementation Management, including planning, controlling and reporting on implementation of the change ‘product’, focusing on accelerating benefits and minimizing risk during deployment. Implementation activities will also include managing implementation readiness and managing the early stages of implementation (e.g. pilot)
Supports project or programme resourcing activities
Allocates tasks and objectives to other analysts on a project or Programme
In reengineering projects, they will support Process Consultants in analyzing and re-engineering world class business processes
Required skills:
Min. 3 years’ experience in gathering requirements, process re-engineering or conducting design activity required
Experience in communicating effectively with a range of stakeholders
Fluent English
Knowledge of French would be an asset
Ability to work between 2.00pm – 22.00 pm according to Canadian time zone will be advantageous
Overall financial services industry knowledge with specific functional expertise
Extensive experience gathering requirements and conducting design activity, with a mix of business, operations and technology focused projects
Business analysis, requirements gathering and design techniques
Strong experience of delivering change into different audiences and managing implementation in banking environments (branch, contact centre, trading floor, operations, head office etc.)
Effective communication, inter-personal and negotiating skills
Exposure to change implementation activity
Good verbal and written communication skills and experience in face-to-face presentation
Overall financial services industry knowledge with specific functional expertise is a plus
ISEB Diploma in Business Analysis – Optional
Lean Six Sigma / Green Belt – Optional
We offer:
Stable job in professional team
Interesting path of career in an international organization
Consistent scope of responsibilities
Private health care, employees’ benefits
Please add the following clause to the end of your submitted CV: “I hereby consent for HRO Recruitment, a brand of HRO Personnel Sp. z o.o. with their head office in Warsaw at Puławska 182, to use my personal details hereby submitted for their recruitment process (documenting and processing personal information and forwarding said information to their clients within the structure of the client’s recruitment projects) in accordance with the Law on Protection of Personal Data (Dz. U. 2002 r. Nr 101 poz. 926) until I submit a written withdrawal of consent. I confirm that I was informed of the right to modify, access and protect my personal information.”
