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Batch Operator

Hays Poland

Kraków, śląskie

Hays Poland

Batch Operator

Kraków
Batch Operator
Kraków
NR REF.: 1148952


Your new company
For our Client, well known international financial institution we are looking for a person interested in the role of Batch Operator.

Your new role
Batch Operations Team in Kraków is a part of Digital Business Automation. The team monitors IWS batches, ensures its proper completion. Soon the team will also work with Control-M batches (possible CA7 in the future).

Your responsibilities:

  • Working within a 24*7 Team to assist with the day-to-day Operations of batches hosted from zSeries/iSeries/Distributed systems
  • Monitor all batch flow processing and insure timely completion of endpoints/milestones
  • Identify delays or bottlenecks and resolve or escalate accordingly
  • Perform level 1 and level 2 support and resolution
  • Monitor real time performance of the computing environment
  • Track, escalate and document all outages and incidents
  • Participate in crisis calls as applicable
  • Liaise with Stakeholders to meet customers’ expectations
  • Proactively identify problem situations and resolve to give maximum customer satisfaction
  • Expect to work on a rotational shift basis 24*7

What you'll need to succeed

  • Experience of working in any of the systems of zSeries/iSeries/Distributed platforms
  • Experience of using any Workload Automation or Scheduling Products like Control-M/ TWSz/CA-7
  • Ability to work with a sense of urgency in a fast-paced environment whilst adhering to SLAs and customer deadlines
  • Ability to work on own initiative. Excellent organisational & prioritising skills.
  • Good understanding of Service Management Processes of Incident Management, Change Management and Problem Management
  • Very good verbal and written English skills

What you'll get in return
The Client offers stable job in professional team, interesting path of career in an international organisation, consistent scope of responsibilities, private health care, employees’ benefits, possibility of remote working, casual dress code and cultural exchange

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
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Hays Poland

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