Application Support Technical Specialist
KrakówApplication Support Technical Specialist
Kraków
NR REF.: 1147929
Your new company
For our client, global financial institution, we are looking for an Application Support Technical Specialist
Your new role
Requirements:
What you'll get in return
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
Kraków
NR REF.: 1147929
Your new company
For our client, global financial institution, we are looking for an Application Support Technical Specialist
Your new role
- Provide Support for Global private banking applications and new initiatives going live and ensure appropriate level of service quality is maintained overall in Production. This also includes incident management, problem resolution, Change support during pre-production and production phases
- Understand and apply standards, best practices to ensure compliance and consistently maintain quality in deliverables
- Comply with the processes in place and ensure the agreed service levels are met with the expected level of quality
- Review the processes consistently to implement improvement plans, and to support organization objectives for efficiency
- Automate tasks to decrease the efforts spent on the regular support activities.
- Ensure high availability of services
Requirements:
- Ability to do root cause analysis and provide optimum solutions.
- Minimum 4-5 years of development / support experience on banking platforms.
- Mandatory technical skills - PL-SQL, UNIX, Shell scripting knowledge, high level middleware application server knowledge, Java understanding
- Good Analysis, problem solving abilities.
- Experience on banking functional domain – Any banking stream – Retail, Private, Commercial or markets etc. Excellent written and verbal communication and presentation skills.
- ACP (Agile certified professional) certification would be an added advantage.
- Good understanding on Application Support processes - ITIL foundation would be added advantage.
- Good understanding of service management practices, ITSA – NFRs would be plus.
- Exposure to cloud platforms (AWS, GCP, Azure) would be plus.
- Understanding of batch management and experience to manage/support batches.
- Understand business, environments, shared services to prioritize incidents
What you'll get in return
- Stable job in professional team,
- Interesting path of career in an international organization,
- Consistent scope of responsibilities,
- Private health care, employees’ benefits.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
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