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Application Support Engineer

Warsaw, mazowieckie

Michael Page

Opis stanowiska pracy

As an Application Support Engineer you will work in an international environment with operations and development colleagues to ensure application support for teams in Italy, Austria, Poland and Mexico.

Client Details

Our client is the largest multi-partner bonus program in Poland. Its idea is to appreciate consumers for their everyday purchasing decisions and to support companies in building and maintaining stable relationships with customers. In a short time, it has become the biggest marketing platform in Poland, currently connecting millions of consumers with over 600 partner companies representing various industries.

Description

  • Monitoring (including continuous improvements), analysis of performance issues and incidents
  • Incidents, Changes and Problems Management
  • Ensure issue resolutions happens withing agreed RTO
  • Logs review, data discovery in database tables for investigation of failures. Raise a defect and start pro-active work on resolution when the issue got identified. Escalate unexpected behaviour (bugs in implementation) to the implementers team.
  • 2nd level operation, administration and configuration of Linux based applications (Apache / Tomcat / Weblogic).
  • Interface with external service providers and partners, ensuring consistent service delivery across the platform.
  • Interface with business partners and sponsors, driving rapid issue resolution for identified event and incident.

Profile

  • Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field
  • 3+ years experience as a Production Support Engineer, with emphasis on monitoring, incident, problem, and change management procedures following ITIL process
  • Proven ability to communicate the cross-functional teams
  • Strong analytical / trouble shooting skills
  • Knowledge of Linux operating systems, including shell or python scripting
  • SQL knowledge, PL/SQL knowledge is an advantage
  • Experience with operation of web (Apache / Tomcat) and application servers (Weblogic)
  • Working knowledge of flat file and XML based batch processing
  • Working knowledge of common communication protocols (i.e. SFTP, T3, JNDI, etc.)
  • Strong ability to communicate clearly with Business Partners, Leadership, non-technical end users

Job Offer

  • Employment contract.
  • A unique opportunity for professional growth and personal development within a group of experienced professionals.
  • Interesting challenges.
  • Excellent opportunities for international exposure.
  • The ability to implement your own ideas and solution.
  • Attractive benefits package.
  • Great localisation in the centre of Warsaw.
  • Flexibility - possibility of working partially in a remote mode

Prezentacja firmy

Światowy lider doradztwa personalnego, posiadający 164 biura w 34 krajach na całym... świecie. Ponad 35 lat doświadczenia pozwoliło nam wypracować skuteczne metody pracy oraz długą listę usatysfakcjonowanych Firm oraz Kandydatów. Nasi konsultanci zawsze posiadają doświadczenie biznesowe wyniesione z obszarów dla których rekrutują, znają środowisko oraz mechanizmy rządzące rynkiem. Połączenie wyspecjalizowanych konsultantów oraz globalnej bazy danych, sprawia, że działamy sprawnie i efektywnie, zawsze odpowiadając na potrzeby naszych Klientów.   Rozwiń

Informacje dodatkowe

Ostatnia aktualizacja:
11/12/2021
Wymiar etatu:
Pełny etat
Rodzaj umowy:
Na czas nieokreślony
Liczba wakatów:
1
Min. doświadczenie:
2 lata
Min. wykształcenie:
Bez wykształcenia
Branża / kategoria:
Praca IT - Programowanie / Analizy
do góry