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Apple Desktop Product Specialist

Verita HR Polska Sp. z o.o.

Kraków, małopolskie

Verita HR Polska Sp. z o.o.

Verita HR Polska is created by professionals with an innovative approach to recruitment and a passion for new technologies (entry number in register: 5694). We provide services in the field of human resource management projects - including recruitment services at all levels of management, employer branding and outsourcing. We are currently looking for a candidate in the following role:

Aktualnie szukamy osoby na stanowisko:

Apple Desktop Product Specialist

Miejsce pracy: Kraków

This role resides in one of the newly established IT Infrastructure Delivery (ITID) agile engineering pods within the End User as a Platform (EUaaS) area, specifically the Apple Desktop pod. The intent of these new engineering pods is to increase the infrastructure automation provided to the staff and to deliver infrastructure products and services in an agile manner.

Key Accountabilities:

Work as part of the Product Management practice, ensuring the Product Management governance is applied within the pod and that relevant pod information is passed to the Product Management practice.
Work within the Apple Desktop engineering pod, covering some or all of: Agile development of Apple Desktop Infrastructure related products, 3rd level support of said products, thought leadership, technical documentation, verbal and written communication, financial management
Be part of a team that performs sustainable continuous improvement, identifying and removing organisational barriers affecting the team, processes and products owned
Maintain an agile mind-set by adopting the practices and processes identified as being required for our new engineering pods, leveraging agile delivery methods, associated frameworks (e.g., Lean) and Bank tools (e.g., JIRA) to do this
Understand and follow the ITID strategy and vision and also the Product Management direction
dentify continuous improvement opportunities within the team, focusing on automation, process improvement, how technology is best leveraged and technology shift opportunities
As assigned: Be responsible for the team’s budget as assigned, perform vendor management as needed against assigned partners, following all applicable ITID policies and procedures for financial and team management
Work collaboratively with staff within the platform to identify and agree improvement opportunities

Job Context:

Flexibility and adaptability – this job will have constantly changing priorities and tasks that are unpredictable, wide ranging, complex, and time sensitive
Attention to product quality and the highest level of service provision
Staying abreast of external developments in the general area of Apple Desktop, global regulation and competitor activity. Proactive identification of issues and initiation of structured discussions with the key stakeholders, maintaining alignment to deliver against the ITID strategy and goals
Put the customer first – ensure our internal and external customers are always considered in all decisions made

Skills / Experience:

Experience of performing a product management role
Experience of working as part of an agile infrastructure development team
Interpersonal skills – demonstrate good judgement and a good level of communication. Ability to articulate complex technical issues concisely.
Knowledge of Apple Mac and linked technologies: Mac OS X, Jamf Pro / Jamf Cloud, Windows on Mac (e.g., Boot Camp, Parallels, Virtual Box), AppleScript, Automator workflows, Mac deployment technologies
Experience of associated technology areas: Microsoft Office, browsers (Safari, IE, Chrome), Java, Mac security models and tooling, identity and access management tooling, Active Directory, Workspace One, Apple Remote Desktop
Knowledge of Lean Sigma practices
Knowledge and experience of using agile delivery methods and tools to implement both tactical and strategic changes
Commercially astute, ability to balance and assess risk vs. reward, maximising cost effectiveness and profitability for functions and/or business lines
Respectful of different cultures, working with colleagues from across all the globe

We offer:

Contact with top IT technologies available in the market.
Employees’ benefits: Multisport Card, private medical health care
Free parking space for our employees – few minutes from the office,
Internal training events and workshops,
Realistic career progression opportunities in an international organization,
Casual dress code,
Cultural exchange

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