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Hays Poland

Technical Support Specialist

Krakow, małopolskie Full time

Hays Poland

Technical Support Specialist

Krakow
Technical Support Specialist
Krakow
NR REF.: 1022824

For our client, an international company that establishes Shared Service Centre in Cracow, we are currently looking for Candidates to fill a position of Technical Support Specialist.

The main responsibility of this position will be providing technical support and customer service to customersvia phones and other communication devices, diagnose the issues and providing a path to resolving inquiries. Moreover the duties will includelog calls from customers and follow escalation procedures to resolve problems and issues.

The Candidate must possess the experience in Customer Servicedepartment – best in 1st line support and fluency in German or Frenchas well.

A successful Candidate
should have an Electronics Engineereducation. A high level of computer literacy including experience with various telecommunication devices, operation systems and software applications would be considered as an advantage.

Our Client offers interesting and challenging job in a professional and multinational environment, attractive salary and benefits as well as professional trainings and relocation package.

If you are interested please do not hesitate to send us your CV in English.
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Hays Poland

Job Description

Technical Support Specialist
Krakow
NR REF.: 1022824

For our client, an international company that establishes Shared Service Centre in Cracow, we are currently looking for Candidates to fill a position of Technical Support Specialist.

The main responsibility of this position will be providing technical support and customer service to customersvia phones and other communication devices, diagnose the issues and providing a path to resolving inquiries. Moreover the duties will includelog calls from customers and follow escalation procedures to resolve problems and issues.

The Candidate must possess the experience in Customer Servicedepartment – best in 1st line support and fluency in German or Frenchas well.

A successful Candidate
should have an Electronics Engineereducation. A high level of computer literacy including experience with various telecommunication devices, operation systems and software applications would be considered as an advantage.

Our Client offers interesting and challenging job in a professional and multinational environment, attractive salary and benefits as well as professional trainings and relocation package.

If you are interested please do not hesitate to send us your CV in English.

Additional Information

Last updated
Employment type
Full time
Contract type
Permanent
Number of vacancies
1
Min. experience
One year
Min. education
Associate degree
Industry / category
Jobs in IT - Programming / Analysis