Technical Support Specialist with German

Miejsce pracy: Katowice

Manpower (Agencja zatrudnienia nr 412) to globalna firma o ponad 70-letnim doświadczeniu, działająca w 82 krajach. Na polskim rynku jesteśmy od 2001 roku i obecnie posiadamy prawie 35 oddziałów w całym kraju. Naszym celem jest otwieranie przed kandydatami nowych możliwości, pomoc w znalezieniu pracy odpowiadającej ich kwalifikacjom i doświadczeniu. Skontaktuj się z nami - to nic nie kosztuje, możesz za to zyskać profesjonalne doradztwo i wymarzoną pracę!

Tasks:

• Provide first-line technical support to clients and internal users via phone, email, and chat, ensuring quick resolution of issues
• Diagnose and troubleshoot hardware, software, and network problems related to healthcare IT systems
• Assist users with system configurations, installations, and updates to optimize performance
• Document all support interactions accurately in the ticketing system and escalate complex issues when necessary
• Collaborate with cross-functional teams to identify recurring problems and suggest improvements
• Maintain up-to-date knowledge of healthcare technology products and industry best practices
• Participate in training sessions to stay current with new tools and support procedures

Required skills and qualifications:

• Proficiency in German, spoken and written, to communicate effectively with diverse stakeholders
• Previous experience in technical support, preferably within the healthcare or IT sectors
• Strong understanding of computer hardware, operating systems, and common healthcare software applications
• Excellent problem-solving skills with a proactive approach to resolving technical issues

Offers:

• Salary: PLN 7500 gross
• Working hours: 8 a.m. to 6 p.m., Monday to Friday, shift system
• Start date: 17.11.2025
• Comprehensive health and wellness benefits
• Opportunities for professional development and continuous learning

Don’t miss the chance to become part of a dynamic organization. Apply now!

The job is for permanent offer.