Job Description
What duties will help you grow?
- Resolve customer’s technical queries about solar systems installation and maintenance, PV Modules and PV Inverters
- Assist during the design phase of photovoltaic installations
- Responsible for providing customers with product related certificates
- Handle technical failures occurring on the installation, providing complete troubleshooting and documenting them within required time in the CRM system, flag open cases and close in timely manner
- Handle customers' complaints, assigning them a partner, managing interactions
Requirements
What do you need to start?
-Technical/electric background
- Dutch language at B2/C1 level
- English language at B2/C1 level
- Excellent customer service skills
- Good knowledge of MS office package and/or CAD programs
Additional Information
- Last updated
- Employment type
- Full time
- Contract type
- Permanent
- Number of vacancies
- 1
- Min. experience
- Less one year
- Min. education
- High School
- Industry / category
- Jobs in IT - Project Management / Consulting, Jobs in Administration / Office Management, Jobs in Customer Service
