What duties will help you grow?
- Resolve customer’s technical queries about solar systems installation and maintenance, PV Modules and PV Inverters
- Assist during the design phase of photovoltaic installations
- Responsible for providing customers with product related certificates
- Handle technical failures occurring on the installation, providing complete troubleshooting and documenting them within required time in the CRM system, flag open cases and close in timely manner
- Handle customers' complaints, assigning them a partner, managing interactions
What do you need to start?
-Technical/electric background
- Dutch language at B2/C1 level
- English language at B2/C1 level
- Excellent customer service skills
- Good knowledge of MS office package and/or CAD programs
WiPjobs focuses its business on qualified, professional and skilled recruitment and HR... consultancy.
Our goal is to understand candidate’s needs and provide the best solution for the future employee and employer.
We recruit candidates in several sectors, ranging from Customer Service, Accountancy, HR, Technical Support to Insurance, Sales, Logistics, IT, Finance, etc. Rozwiń