Technical Support Analyst
Gliwice Technical Support Analyst
Gliwice
NR REF.: 1122031
Your new company
For a newly build Service Delivery Team in Gliwice we are looking for Technical Support Analyst.
Your new role
• Configure, deploy, maintain, troubleshoot and support local infrastructure, including computer workstations, laptops, printers, mobile devices, phones, meeting room equipment, local area networking (inc wifi) and other computer and telecommunications equipment. Initially it is expected that a large proportion of the role will be dedicated to supporting the commissioning of the new IT Equipment to support new production lines
• Diagnose and resolve issues associated with end user based application software, multi-user applications (where unique to site) and operating systems.
• Install and support PC, laptop, tablet and mobile hardware and applications software including supporting desk moves/new work place setups.
• Carry out basic systems operations duties requiring local hands and eyes support, including back-up tape management, supervised server restarts, LAN patching, and cabinet management.
• Contribute to project teams in the improvement of current Company IT services and development and delivery of new BIS services.
• Maintain the IT infrastructure to a high professional standard thereby maximizing the productivity of employees whilst supporting the business plans.
What you'll need to succeed
You will have:
• Have experience working with the following technologies: Windows 7, MC Exchange, Office 365, Mobile Technology, Printer Technology, DNS, DHCP, Switches and routers.
• A working knowledge of desktop, laptop, server and printer computer hardware dependencies and relationships of networks, phones, mobile devices, PC’s operation systems, databases and applications used in the Company environment.
• Experience of technical implementations with good understanding of Microsoft and networking technologies.
• Be fluent (both verbal and written) in Polish and English
What you'll get in return
The company offers unique opportunity of professional development, stable work position in recognized company, additional benefits: private medical care, multi-sport card, internal training.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
Gliwice
NR REF.: 1122031
Your new company
For a newly build Service Delivery Team in Gliwice we are looking for Technical Support Analyst.
Your new role
• Configure, deploy, maintain, troubleshoot and support local infrastructure, including computer workstations, laptops, printers, mobile devices, phones, meeting room equipment, local area networking (inc wifi) and other computer and telecommunications equipment. Initially it is expected that a large proportion of the role will be dedicated to supporting the commissioning of the new IT Equipment to support new production lines
• Diagnose and resolve issues associated with end user based application software, multi-user applications (where unique to site) and operating systems.
• Install and support PC, laptop, tablet and mobile hardware and applications software including supporting desk moves/new work place setups.
• Carry out basic systems operations duties requiring local hands and eyes support, including back-up tape management, supervised server restarts, LAN patching, and cabinet management.
• Contribute to project teams in the improvement of current Company IT services and development and delivery of new BIS services.
• Maintain the IT infrastructure to a high professional standard thereby maximizing the productivity of employees whilst supporting the business plans.
What you'll need to succeed
You will have:
• Have experience working with the following technologies: Windows 7, MC Exchange, Office 365, Mobile Technology, Printer Technology, DNS, DHCP, Switches and routers.
• A working knowledge of desktop, laptop, server and printer computer hardware dependencies and relationships of networks, phones, mobile devices, PC’s operation systems, databases and applications used in the Company environment.
• Experience of technical implementations with good understanding of Microsoft and networking technologies.
• Be fluent (both verbal and written) in Polish and English
What you'll get in return
The company offers unique opportunity of professional development, stable work position in recognized company, additional benefits: private medical care, multi-sport card, internal training.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
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