#

Technical Service Representative with Dutch

HAYS

Katowice, śląskie

Opis stanowiska pracy

Technical Service Representative with Dutch
Katowice
NR REF.: 1176296


Technical Service Representative with Dutch

For our client - a global leader in the intelligent energy solutions industry, we are looking for a Technical Service Representative with Dutch. Working in a new technology center in Katowice, Poland.


What your responsibilities will be:

- Remote technical support to customers and contractors (phone calls, chats and emails).

- Diagnose grid-related solar system problems encountered during product installation and commissioning by using general knowledge, product diagrams, data stored in the knowledge base, and other available sources of information.

- Provide updates to the knowledge base used by other technical support representatives 

- Document all activities in the ticketing system and other database software platforms.

- Attend and complete all training activities required for this position, including online e-learning and hands-on training.

- Maintain technical knowledge using a learning management system (LMS).


What must you possess to be successful?

- Experience in customer service

- Basic understanding of IP network technology.

- Knowledge of electrical engineering.

- Strong soft communication skills.

- Advanced knowledge of English and Dutch.

- General knowledge of Microsoft Office products and effective use of them while on the phone with the caller.


What you will get in return:

- Attractive salary and favorable bonus system.

- Opportunity to grow in the fastest growing RES industry.

- Benefit package.

- Attractive salary.



What you should do?


If this offer is perfect for you, click 39Apply39 and send us your current cv.






Hays Poland sp. z o.o. is an employment agency registered in the register kept by the Marshal of the Mazowieckie Voivodeship under number 361.

Prezentacja firmy

HAYS Poland jest firmą doradztwa personalnego, należącą do międzynarodow... Rozwiń

Dodatkowe informacje

Ostatnia aktualizacja:
12/11/2023
Wymiar etatu:
Pełny etat
Rodzaj umowy:
Na czas nieokreślony
Liczba wakatów:
1
Min. doświadczenie:
1 rok
Min. wykształcenie:
Policealne
Branża / kategoria:
Praca Energetyka

Czy chcesz otrzymywać oferty pracy na podobne stanowiska?

Utwórz powiadomienie e-mail
Zapisz mnie

Zapisani kandydaci otrzymują informacje jako pierwsi.

Podziel się ze znajomymi