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is a part of global information and communication technology
company. We strongly believe our People are the reason for our success. Discover
the idea of 'SMALLPORATION' and become a member of our Team!
Currently we are looking for:
Soft Skills Quality Analyst with French
Miejsce pracy: Wroclaw
Working on this position you will be responsible for:
completing the monitoring & coaching targets for the week
coaching the agents according to the observations made during monitoring of calls
preparing training modules on the basis of the need analysis
conducting specific training sessions to improve the performance of the agents
taking initiatives to add value to the project
contact with the client to meet assigned targets
Knowledge and skills required:
knowledge about Voice & Accent & Soft Skills
experience in Coaching /Training Delivery/Teaching
team Handling
excellent communication skills in French
... Join the coolest Team in the Galaxy! (yes, we feel so cool that we drink coffee and eat cookies at work)
What we offer?
full time employment (or part time if you wish)
fully paid benefits (private medical care, life insurance, mulikafeteria & pizza day)
all necessary trainings & professional Coach support
Interested? Please submit your CV in English using 'Aplikuj' button below (please
note that we will contact only selected candidates)
Czy chcesz otrzymywać oferty pracy na podobne stanowiska?