Service Pricing Subject Matter Expert

Profile

The Service Pricing Subject Matter Expert reporting into the Global Lead Service Pricing within Service Introduction Management (SIM) in Enterprise Workplace Technology (EWT) will centrally execute Service Pricing for all services to be delivered as part of the EWT function including, but not limited to Compute Services (Database, On Premises / Off Premises Hosting, Analytics, etc.) End User Technology (Desktop, Messaging, Unified Communications, etc.), and Core Business services. This role is responsible for contributing to the definition and implementation of a service pricing model. In addition this role drive refreshing the pricing model on a regular basis as well as running the periodically (e.g. monthly, quarterly) repeating activities to support service pricing and market comparison. This includes leverage tooling to calculate, simulate, and forecast, and engage with Finance for chargeback from consumers of the services. This role will work closely with the Service Deployment function, Service Owners, and Finance to ensure services are priced at the top quartile cost performance. Ongoing pricing simulation and assessment against market price will be critical as will socializing the service pricing across EY Technology.

Your key responsibilities

• Develop cost models for services delivered by Compute, End User Technology and Core Business Services like Server, Storage, Database, Desktop, Messaging etc. taking into consideration all cost components
• Maintain the cost models in Excel based tools, support the transformation to a financial management solution, e.g. ITFM in Service Now and maintain in the solution ongoing
• Coordinate with global team that includes service owners and finance team to gather data and their input into the service pricing
• Enable Service owners to capture and provide all inventory details needed for service pricing as input into service costing and automate the data input where possible
• Perform detailed analysis on monthly chargeback bill and provide insights on consumption, spend vs budget, forecasting trends across chargeback amount, capacity and utilization
• Assess and analyse vendor or original equipment manufacturer (OEM) quotes with respect to hardware, software and service packs
• Awareness of market pricing for Services delivered and ensure delivery of services in EWT is within top quartile cost performance
• Manage changes to the service cost model in the supporting system, e.g. develop new rates across service lines and simulate the rates and ensure recovery targets are met
• Perform risk assessment and provide mitigation plan
• Continuously assess EWT pricing as compared to market and offer insights into gaps

Service Pricing Subject Matter Expert

To qualify for the role you must have

• Degree at university level
• English language skills - excellent written and verbal communication
• At least 3 years of hands on experience with MS Excel and ideally IT Financial Management Solutions, e.g. ITFM module of Service Now
• Significant experience in data analysis and reporting
• Broad technical knowledge of services offered by Compute and End User Technology organizations, e.g., On-Premise IT Infrastructure and cloud technologies - both MS Azure and Amazon AWS, On and Off Premises Messaging, Desktop as a Service, etc.
• Understand and apply TCO and ROI models to support business case development
• Experience in business architecture, analysis and planning
• Bringing expertise into the Service Pricing and Financial Management functions. Is able to develop a vision for improvements, articulate it and influence / manage others to share it
• Strong expertise in optimizing technology costs through organization of service performance methodologies
• Significant experience in IAAS\SAAS\AAAS services
• Excellent knowledge of infrastructure technologies, standards and processes
• Excellent knowledge of application technologies, standards and processes
• Strong technology and innovation skills
• Broad technical knowledge of Compute and End User Technology offerings
• Managing multiple concurrent change initiatives
• Strong analytical skills and strong collaboration capabilities Ability to rapidly comprehend the changes to key business processes and the impact on vendor relationships and services
• Strong verbal and written communication skills
• Attention to detail and strong organizational skills
• Ability to manage multiple tasks/projects in a fast-paced environment
• Ability to work effectively with clients and team members across multiple geographies
• Good relationship building, facilitation and influencing skills and experience of leveraging these on both technology and business leadership contexts
• Flexibility to adjust to multiple demands, shifting priorities, ambiguity, and rapid change
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Who we look for?

We love working with people who are passionate about their job and have amazing skills in their area a think that: you’re an expert in the field with highly developed business and interpersonal skills, you’re always ready to face new professional challenges, you’re a person with a great sense of humor and you’re open to cross-border experiences; it’s a role for you.

What EY GDS offers?

• Work in prestigious, stable company
• Contact of employment
• Fair salary  
• Relocation package
• Participating in interesting projects  
• Work in a professional, dynamic, truly global team
• Development opportunities in international multilingual environment
• Medical cover
• Life insurance
• Sports card
• Laptop
• Business trips support
• Language classes
• Referral programme
• Charity initiatives
• Water, tea, coffee, sugar, milk without limit plus fresh juice twice a week and fruit once a week
• Trainings
• Wellness & Spa programme
• Sport Groups
• Additional bonuses
• Modern office space near market square
• Home office up to 3 days

If you feel that the role suits your personal goals and career path, please send us your current resume.

Join us in building a better working world. Apply now.