Senior Clinical Supply Chain Coordinator

Location: Netherlands

SIRE® is the market leader in Life Sciences recruitment. We believe the recruitment market needs to gear up in technology and continuous innovation. We like technology, in a Life Sciences market driven on science, we couldn’t stay behind; we drive Recruitment Science. Investing a majority of our turnover in technology enables us to use unique Resource Technologies. By using highly advanced algorithms, we enable our team of Resource & Data Strategists© to maintain the most advanced, detailed and complete Life Sciences network in Europe. This big data enables us to work Reverse Recruitment©: we first analyze the market in-depth before we go out to the market. Because we analyze the whole market, we can compare facts and data. This enables us to do Facts & Big Data Recruitment©, making sure we, or better yet, you find the right career!Our client is a professional Biotechnology organisation, based in Noord-Brabant Netherlands.

The Company

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Role Description

• Provide distribution support to the planning and LSP teams
• Provide extensive backup to other functions in the CCS team
• Responsible for one or more subject matter expert areas
• Manage assigned controlled documents and quality records (CTETS, NC class 1/ CAPA)
• Responsible for maintenance and reporting of a assigned set of metrics

Responsibilities

Issue resolution:

• 1st point of contact for site issue resolution
• Independently resolve tier 1 issues (distribution related)

Sales Order management:

• Create and Process Clinical Drug Shipments
• Create or coordinate obtaining of necessary shipping documentation
• Resolve drug shipment issues
• Track and trace shipments

Stock Transfer Order Management:

• Schedule and Process STOs
• Create or coordinate obtaining of necessary shipping documentation
• Track and trace shipments and ensure smooth delivery to LSP
• Resolve shipping issues

Manual and Electronic Proof of Receipt (POR):

• Handle and record receipt of POR
• Resolve POR/ EPOR issues, including handling of CTETS records

Temperature data review:

• Perform review of temperature data for shipments with specific temperature requirements
• Create and own CTETS records
• Coordinate product release with the QA department
• Manage changes of IVRS status
• Support performance of data analysis, trending and corrective actions

Management of site temperature excursions:

• Enter incoming site TEs into CTETS and perform assessment
• Manage changes of IVRS status
• Coordinate TE review with QA
• Coordinate communication with the site (monitors)

Returns and reconciliation:

• Close out returns in SAP and support reconciliation campaigns as needed
• Archiving of return documentation

Additional responsibilities (as applicable locally):

• Manage import licenses and import/ export requirements per country as applicable
• Support expiry relabeling campaigns
• Manage destruction of returned/ cancelled orders
• Intake of clinical complaints and coordinate return of complaint samples
• Execute upload to of LSP data into SAP
• Execute shipments of packaging materials to the LSPs
• Archiving

Requirements

• HBO education + 2-3 years relevant working experience/ MBO + 5 years relevant working experience/ Bachelor’s degree +2 years of supply chain experience/Associate’s degree + 6 years of SC experience/ High School Diploma/ GED + 8 years of SA experience/ Master’s degree + no SC experience
• Fluency in English, both in oral and written communication.
• Strong computer skills, experience in working with automated systems (computer based business systems) like MS-Office, preferably with SAP
• Good Excel skill
• Experience in working with projects

Other information

Competencies

• Results oriented, strong adherence to timelines.
• Accurate and attention to detail.
• Process-oriented.
• Excellent communication skills (both written and verbal).
• Ability to interface effectively at all levels with international peers and departments.
• Applies experience and judgment to make decisions or resolve issues within or outside defined options or standard protocols
• Anticipated problems and recognizes when to deviate from the standard practices
• Ability to improve processes
• Sets priorities within general guidelines
• Ability to operate in a team and strongly-matrixed environment
• Ability to handle multiple responsibilities and priorities simultaneously in a fluid environment with time pressures
• Diplomacy
• Persuasion

Are you interested and do want to apply for this role, please fill out your application via the apply button below and contact Ravi Ramnarain Singh.