Opis stanowiska pracy
Senior Associate, Investor Services Operations
Wroclaw
NR REF.: 1184863
FOR OUR CLIENT - LEADER OF INVESTMENT BANKING
We’re seeking a future team member for the role of Senior Associate, Investor Services Operations to join our Global Transfer Agency Team. This role is located in Wroclaw, Poland – HYBRID.
Transaction Processing Team is responsible for the completion of transactions, including but not limited to New Accounts, Redemptions, Transfers, Purchases and Maintenances. Maintains quality and productivity and ensures customer satisfaction.
In this role, you will make an impact in the following ways:
- Reviews trade requests for proper legal requirements prior to inputting the trades into the record keeping system.
- Responds to client inquiries, escalating non-standard issues timeline to Team Leads
- Process various financial and non-financial requests within required timeliness
- Performs a variety of moderately complex tasks including researching customer issues and working with client to resolve.
- Ensures compliance with applicable federal regulations, association guidelines and consumer regulations.
- Protects the privacy of the customer in maintaining customer confidentiality.
- Assists with developing and maintaining policies and procedures to ensure compliance and to monitor risk.
- Able to serve as a key contributor to the overall team.
- Ability to solve practical problems utilizing available resources and common sense approach.
- May review and check work of other Transaction Processing Support staff and help resolve escalated issues
- Supports and embrace company values.
To be successful in this role, we’re seeking the following:
- 4-5 years of work experience with at least of 1-2 years of team management; experience in Transfer Agency Operations preferred.
- Ability to interpret a variety of instructions furnished in written or oral form.
- Must be detail oriented, organized, self-motivated and able to handle multiple priorities.
- Computer skills, including Microsoft Word, Excel, and Outlook
- Ability to work in a fast-paced business environment and process at a high level of accuracy.
- Must have excellent verbal skills and be able to handle oneself in a professional manner under stressful circumstances.
- Fluent in written and spoken English is essential for this role.
Our offer:
- Full time contract of employment
- City Centre locations close to main railway station and flexible working arrangements
- Flexible benefits package, including life and medical insurance, health screening, fitness discount programme, employee assistance program
- Award-winning Wellbeing Program supporting you with your unique health and wellbeing needs
- Pension scheme
- On-site childcare and a parental buddy programme
- Exciting opportunities for career and global mobility
- Diverse and inclusive environment
- Employee Referral Program
- Recognition programmes
- A multitude of opportunities to get involved in charity projects and Employee Resource Groups (ERGs)
If you39re interested in this role, click 39apply now39 to forward an up-to-date copy of your CV.
Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361.
Prezentacja firmy
HAYS Poland jest firmą doradztwa personalnego, należącą do międzynarodow...
HAYS Poland jest firmą doradztwa personalnego, należącą do międzynarodowej grupy HAYS plc, notowanej na giełdzie w Londynie i największej na świecie firmy zajmującej się rekrutacją specjalistyczną.
Hays działa na rynku rekrutacyjnym od ponad 50 lat, posiada ponad 250 biur, w których łącznie pracuje ponad 10 tysięcy ekspertów w 20 specjalizacjach.
W 2003 roku otworzyliśmy pierwsze biuro w Polsce. Od tego czasu umocniliśmy naszą pozycję na polskim rynku, stając się niekwestionowanym liderem w rekrutacji specjalistycznej. Obecnie w Hays Poland zatrudnionych jest ponad 200 osób w biurach w Warszawie, Katowicach, Wrocławiu, Krakowie, Trójmieście oraz Poznaniu.
Cechą wyróżniającą HAYS jest unikalny system rekrutacji wysokiej klasy specjalistów w oparciu o podział na dywizje:
HAYS Accountancy & Finance
HAYS Construction & Property
HAYS IT & Telecom
HAYS Manufacturing
HAYS Pharma & Healthcare
HAYS Sales & Marketing
HAYS Executive
Rozwiń
Dodatkowe informacje
- Ostatnia aktualizacja:
- 19/04/2024
- Wymiar etatu:
- Pełny etat
- Rodzaj umowy:
- Na czas nieokreślony
- Liczba wakatów:
- 1
- Min. doświadczenie:
- 1 rok
- Min. wykształcenie:
- Policealne
- Branża / kategoria:
- Praca Audyt / księgowość / kontrola skarbowa