Senior Analyst, Client Processing (working hours 3pm - 11pm)
WroclawSenior Analyst, Client Processing (working hours 3pm - 11pm)
Wroclaw
NR REF.: 1148835
For our client in banking industry we are looking for candidates to join a team in their office in Wrocław.
Team overview:
The department is responsible for the accurate processing, maintenance of partnership registers, and documentation for the funds we administer.
Your new role:
• Performs routine and non-routine client service and transactional support functions.
• Provides analytics and reporting services, working to improve and automate transaction processing systems.
• Advises organizational units/teams to ensure timely delivery of service, or resolution of issue.
• Provides direction to lower-level service roles in the successful delivery of support or service.
• Processes account related transactions per scheduled events/client authenticated direction.
• Answers inquiries and resolves problems or issues.
• Assesses needs and suggests/promotes alternative approaches to service models. .
• Solves problems based on an understanding and knowledge of the intricacies of the system.
• Manages situations which may require adaptation of response or extensive research according to internal or external client response.
• Contributes to the achievement of team objectives.
What you will need to succeed:
• Bachelors degree or the equivalent combination of education and experience is required.
• 3-5 years of total work experience, preferred in corporate environment.
• Experience in brokerage processing is preferred.
• Willingness to work in late shift (3-11pm) What you will get in return:
• Full time contract of employment
• City Centre locations close to main railway station and flexible working arrangements
• Flexible benefits package, including life and medical insurance, health screening, fitness discount programme, employee assistance program
• Award-winning Wellbeing Program supporting you with your unique health and wellbeing needs
• Pension scheme
• On-site childcare and a parental buddy programme
• Exciting opportunities for career and global mobility
• Diverse and inclusive environment
• Employee Referral Program
• Recognition programmes
• A multitude of opportunities to get involved in charity projects and Employee Resource Groups (ERGs)
What you need to do now:
If you’re interested in this role, click “apply now” to forward an up-to-date copy of you CV, or call us now.
Wroclaw
NR REF.: 1148835
For our client in banking industry we are looking for candidates to join a team in their office in Wrocław.
Team overview:
The department is responsible for the accurate processing, maintenance of partnership registers, and documentation for the funds we administer.
Your new role:
• Performs routine and non-routine client service and transactional support functions.
• Provides analytics and reporting services, working to improve and automate transaction processing systems.
• Advises organizational units/teams to ensure timely delivery of service, or resolution of issue.
• Provides direction to lower-level service roles in the successful delivery of support or service.
• Processes account related transactions per scheduled events/client authenticated direction.
• Answers inquiries and resolves problems or issues.
• Assesses needs and suggests/promotes alternative approaches to service models. .
• Solves problems based on an understanding and knowledge of the intricacies of the system.
• Manages situations which may require adaptation of response or extensive research according to internal or external client response.
• Contributes to the achievement of team objectives.
What you will need to succeed:
• Bachelors degree or the equivalent combination of education and experience is required.
• 3-5 years of total work experience, preferred in corporate environment.
• Experience in brokerage processing is preferred.
• Willingness to work in late shift (3-11pm) What you will get in return:
• Full time contract of employment
• City Centre locations close to main railway station and flexible working arrangements
• Flexible benefits package, including life and medical insurance, health screening, fitness discount programme, employee assistance program
• Award-winning Wellbeing Program supporting you with your unique health and wellbeing needs
• Pension scheme
• On-site childcare and a parental buddy programme
• Exciting opportunities for career and global mobility
• Diverse and inclusive environment
• Employee Referral Program
• Recognition programmes
• A multitude of opportunities to get involved in charity projects and Employee Resource Groups (ERGs)
What you need to do now:
If you’re interested in this role, click “apply now” to forward an up-to-date copy of you CV, or call us now.
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