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OtC Specialist with Hungarian

Hays Poland

Katowice, śląskie

Hays Poland

OtC Specialist with Hungarian

Katowice
OtC Specialist with Hungarian
Katowice
NR REF.: 1085865

At Guardian , we share one Vision – to create value for our customers and society, and to constantly innovate to improve the value we create. Guardian and its family of companies employ 17,000 people that live and work in over 25 countries across five continents, playing diverse roles in multiple industries.

Guardian is a subsidiary of Koch Industries - one of the largest private companies in America with a presence in about 60 countries, employing more than 120,000 people worldwide. Based in Wichita, Kansas, Koch owns a diverse group of companies involved in refining, chemicals, and biofuels; forest and consumer products; fertilizers; polymers and fibers; process and pollution control equipment and technologies; electronics; information systems; commodity trading; minerals; energy; glass; ranching and investments.

By applying the same shared values that unleash prosperity in free societies – such as value creation, integrity, responsibility, free speech and tolerance – we encourage each other to take initiative and to challenge.

One team with one ultimate goal: One World. Made Better.


MAJOR RESPONSIBILITIES / ESSENTIAL FUNCTIONS

Responsible for ensuring daily invoicing, applying/allocating payment received and reaching out to customers to collect payment for overdue bills, or other payments. Acts as the support for sales in dealing with customers and manages overdue accounts.

A. Daily Invoicing : ensure email or paper invoices are sent daily until system is automated
B. Accounts Receivables & Cash Applications: Apply and allocate payments to customer accounts
Ensure customer accounts are well maintained and allocation of payment is done properly, daily with documentation/notes in cases of unallocated items
C. Ensure customer payment are on time ; follow credit policy with tolerance and reminder to be sent : ultimately target limited past due % ( Target To be defined%)
D. Perform Financial Release based on collected payment and/or credit policy

Financial release to be performed on a daily basis in case of blocked invoices: ensure payment is received and /or release based on credit policy and/or collect necessary endorsement to release shipment

E. Collect payments on past due invoices

To identify when delinquent accounts need to be called based on their terms of sale and call promptly once an account becomes past due based on credit policy

• To follow up frequently for payment commitments.
• To provide detailed information if necessary or requested.
• To handle all feedback for documentation based on the morning banking info and customer reminder
• To work every day on disputed amount in the objective to solve them.
Adjustments to accounts as needed, reconciliations as needed, researching short pays and disputed items, file claims with customers as necessary.To provide Inside Sales & Outside sales relevant information in case of issues related to payment that could lead to blocked invoices.

F. To inform sales of significant changes in account status in a timely and professional manner.
G. To compile and submit information about problem accounts to the Department Manager.
H. To maintain good customer relations.
I. To issue weekly & monthly report related to collection (Weekly AR, Monthly past due )
J. To support audit with documentation, aged balanced and reconciliation as needed

OTHER FUNCTIONS related

A. To perform customer registration in CFC related to financial items (payment terms, credit limit, Risk rating, remittance, bank information, payment method in case of DD…)
B. To generate direct debit collection process and solve issue in case of rejection
C. To work as a team with sales, customers, other departments and members of this department in line with credit policy and to support sales growth, customer focus philosophy and on time cash inflows and reduce credit risk

JOB SPECIFICATIONS

A. Education: Bachelor's Degree preferred.
B. Experience: Minimum of two years of experience in collections.
C. Skills/Characteristics necessary to perform essential functions:

1. Excellent verbal and written communication skill.
2. Exceptional interpersonal and negotiation skills.
3. Problem solving skills.
4. Results oriented

D. Performance Expectations: minimise overdues, reduce unapplied Cash on account, minimize FR through proper customer accounting

1. Follow collection process
2. Document customer exchange and report on weekly A/R
3. Call customer when needed (always more effective).
4. Communicate with sales on ongoing/relevant/recurrent issues
5. Issue report Timely
6. Elevate any unusual event on missing payment to avoid bad debts
Prosimy o aplikowanie poprzez przycisk znajdujący się po prawej stronie ogłoszenia.
Hays Poland

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