Order Management Specialist with French/German language

Order Management Specialist with French/German language

We offer:

• Stable employment at a recognizable company with great opportunities to grow your career path
• Opportunity to work remotely (hybrid model)
• Wide range of benefits and bonuses
• Nice working atmosphere with various trainings and courses provided
• Opportunity to work in the international environment and use foreign languages on a daily basis

You will:

• Conduct and deliver Customer Service projects for the clients from the production sector, including processing and managing orders and preparing deliveries (notes) and purchase numbers
• Answer customer questions via e-mail and phone, also updating clients on the order status
• Handle clients’ complaints and advising on their technical issues if needed

We expect:

• Proven experience in Customer Service / Customer Care area or Order Management
• Proven experience in production company would be a strong asset
• Very good command of English and one of the following languages: German OR French
• Open-minded and proactive and business oriented attitude
• Practical knowledge of Microsoft Office (mainly Excel)
• Knowledge of SAP would be a strong asset