On site services consultant
Job purpose: Reactive handling of user incidents regarding the standard IT platform at a company or factory site. Responsible for delivering and installing requested IT functionality to the requesting users.
Key responsibilities:
- Service operations: handle incidents and requests as per defined processes and SLA. Reinstall and refresh computer clients as per defined processes.
- Actively contribute with ideas to improve IT situation at local site
- Project participation and implementationof global projects at local site
- Basic training to individual users at local site
- Attend trainings on new technical solutions being rolled out in the company.
Personal skills:
- min 1 year of experience providing hands-on support for IT services
- good knowledge of Microsoft Office
- trouble shooting experience
- experience of reading, understanding and following technical documentation, routines and processes
- at factory sites: basic knowledge about factory equipment and factory specific systems or equivalent
- good knowledge of English (written and spoken)
- vocational training in IT or equivalent
- ITIL v3.0 certified
Attitudes and behaviours:
- Business-focused
- Self-motivated and drive independently
- Results-oriented and quality focused
- Service minded and flexible
- Team player
- Able to work under pressure
What we offer:
- attractive and competitive salary
- benefits package
- work in a dynamic team
- possibilities of professional development
Temporary employment offer.
Numer referencyjny: OSC/01/20/GDA
Opis stanowiska
Job purpose: Reactive handling of user incidents regarding the standard IT platform at a company or factory site. Responsible for delivering and installing requested IT functionality to the requesting users.
Key responsibilities:
- Service operations: handle incidents and requests as per defined processes and SLA. Reinstall and refresh computer clients as per defined processes.
- Actively contribute with ideas to improve IT situation at local site
- Project participation and implementationof global projects at local site
- Basic training to individual users at local site
- Attend trainings on new technical solutions being rolled out in the company.
Personal skills:
- min 1 year of experience providing hands-on support for IT services
- good knowledge of Microsoft Office
- trouble shooting experience
- experience of reading, understanding and following technical documentation, routines and processes
- at factory sites: basic knowledge about factory equipment and factory specific systems or equivalent
- good knowledge of English (written and spoken)
- vocational training in IT or equivalent
- ITIL v3.0 certified
Attitudes and behaviours:
- Business-focused
- Self-motivated and drive independently
- Results-oriented and quality focused
- Service minded and flexible
- Team player
- Able to work under pressure
What we offer:
- attractive and competitive salary
- benefits package
- work in a dynamic team
- possibilities of professional development
Temporary employment offer.
Numer referencyjny: OSC/01/20/GDA
Dodatkowe informacje
- Ostatnia aktualizacja
- Wymiar etatu
- Pełny etat
- Rodzaj umowy
- Na czas określony
- Liczba wakatów
- 1
- Min. doświadczenie
- mniej niż 1 rok
- Min. wykształcenie
- Wyższe licencjackie
- Branża / kategoria
- Praca IT - Bazy danych, Praca IT - ERP, Praca IT - Kontrola jakości