Omnichannel Manager - international retail company
Currently, due to development of their omnichannel strategy and growing importance of data, our Client seeks to recruit an experienced Omnichannel Manager to develop and implement comprehensive omnichannel strategy based on actionable consumer insights.
Client Details
Our Client is a global retail company, a European leader in its category. They successfully combine family values in business and high quality of products with affordable process and wide range of assortment in line with current trends and fashion. Currently, due to development of their omnichannel strategy and growing importance of data, our Client seeks to recruit an experienced Omnichannel Manager to develop and implement comprehensive omnichannel strategy based on actionable consumer insights.
Description
- Responsibility for and development of the company's omnichannel strategy on the Polish market in cooperation with the global omnichannel team
- Management and development of the digital team, providing necessary guidance and training, promoting knowledge sharing and proactiveness
- Realisation of online sales budget and goals
- Strategic consolidation and constant optimisation of digital customer contact points (marketing and sales processes) online and in stores to ensure the best possible customer experience
- Planning and realisation of comprehensive action plans in accordance with the given budget
- Continuous monitoring of all agreed KPIs, e.g. sales, visits in e-store, conversion rate, order value, turnover, etc., analysing, optimising and reporting results
- Development of customer knowledge and insights
- Coordination and development of various projects within digital segment
- Cooperation with other departments, especially marketing, sales, IT, purchasing, logistics, as well as global E-commerce and Omnichannel teams
- Promotion and evangelization of digital knowledge and omnichannel approach, sharing best practices with local and international teams
Profile
- University degree in business administration, marketing, digital marketing or similar fields
- Several years of professional experience in digital or/and e-commerce functions, including leadership experience
- Strong analytical and conceptual skills and experience handling complex e-commerce and online marketing projects
- Practical knowledge of e-commerce technologies, web analytics software, etc.
- Proactiveness, passion and enthusiasm to new technologies and digital concepts
- Can-do attitude and customer-centric approach
- Strong communication and organizational skills
- Fluency in English or German languages
- Readiness to participate in an induction training abroad for 3 to 4 working weeks
Job Offer
- Possibility to shape the omnichannel strategy of a global brand, a key player on the retail market and one of the best employers on the market
- Opportunities to develop new skills, progress your career and share knowledge and best-practices in the international environment
- Opportunity to manage and develop a team of digital experts who enjoy working together
- Stable employment and attractive remuneration package
- Great working environment, friendly atmosphere and healthy work-life balance
Location: Wrocław
Contract type: Na czas nieokreślony
About Michael Page
Michael Page is a leading professional recruitment consultancy specialising in the recruitment of permanent, contract and temporary positions on behalf of the world's top employers.
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