Rodzaj pracy: Pełny etat
Rodzaj umowy: Na czas nieokreślony
Ilość wakatów: 1
Minimalne doświadczenie: Od 5 do 10 lat
Wykształcenie: Wyższe inżynierskie
Branża: Praca IT - Hardware / Information Systems
Responsibilities:
- Testing Analyze current infrastructure environment and existing services; to detect critical deficiencies and recommend solutions for improvement.
- Support daily operations of the network and telephony infrastructure by timely resolution of the Incidents and requests.
- Develops and maintains documentation of network diagrams, configurations, design templates, standards and work instruction and operational documentation for Network and Telephony team.
- Develops and maintains an upgrade and maintenance schedule for the Network and Telephony including patches, upgrades and new installations.
- Support Enterprise and Regional IT teams with troubleshooting and maintaining Network, Telephony and Network Security technologies:
- Coach and mentor technical staff resources on areas of technical expertise.
- Lead on the resolution and corrective actions of complex infrastructure system and service problems for the supported business systems in the Tenneco environment
- Participate in Project Execution, partnering with Enterprise, Security and Regional Services IT teams and external service providers, utilizing tools and following IT Standards and Procedures
- Participate in BOS Reporting, Continuous Improvement and Lead problem solving (8D) analysis to avoid repeat issues
- Proactively support all critical equipment’s and end user capacity management issues by archiving or upgrading the infrastructure
- Actively Participate in Regional and Enterprise team meetings, to understand business requirements, team progress and work on action plans as per committed timelines - Provide solutions to reported issues from Regional Teams to resolve incidents, problems or improvements
- Work with and manage various service providers to provide reliable service. Work on service improvement plans with the vendors where necessary.
Qualifications:
- Education: University degree in Computer Science, Engineering, or Mathematics.
- At least 5 years’ experience of relevant working in a Global IT Organization supporting internal IT Infrastructure on-site and remotely (automotive and/or manufacturing industries is a plus)
- Demonstrated experience partnering with application delivery, application development, project managers and business colleagues, delivering effective IT/business solutions.
- Certificate Preferred: ITIL, CCDA, CCNP, CCDP, Security, CISSP, CCIE
- Technical knowledge on technologies/services such as LAN, WAN, MPLS, DMVPN, TCP/IP, LAN switching, network routing protocols, IP & TDM telephony, VPN, 802.1x, WiFi Networking, cloud network services etc.
- Working knowledge of Cisco LAN switches, Cisco routers, wireless controllers, Checkpoint Firewalls, F5 load Balancers, Riverbed WAN Accelerators, BlueCoat on-prem and cloud proxies, splunk.
- Cisco Unified Communications Manager / Cisco Call Manager excellent skills
- Knowledge working IP and traditional telephony systems
- Knowledge of project management and infrastructure services delivery.
- Excellent written and verbal communication skills along with the ability to interact in a multinational team environment.
- Expert knowledge in 5S and Root Cause Analysis
We offer:
- Stable background of an international company
- Motivational salary
- Opportunity of professional growth in an European development team
- Training programs
- Other benefits