As a Business Analyst you will work closely with business stakeholders to elicit demands, manage IT-development as well as TCO for your area of responsibility. You will analyse, transform and resolve business challenges with technical solutions. The Business Analyst steers the development to ensure architectural adherence, delivery of value and drive digitalization of business processes.
The role requires 5+ years of experience in the area of Networking Technologies from basics up to global routing. You have dealt with global networks including LAN, WLAN and WAN technologies, just as much Network Architecture, Security, Monitoring etc. Preferably you have experience in Cisco IOS and an according Cisco certification.
We have an outsourced IT environment where you will work closely together with our suppliers. Your tasks are to support the Operations and Development of our Networking Architecture based on the Business’ demands, to define necessary monitoring and to follow-up defined KPIs with our suppliers – all on a global scale. You also support Business’ triggered projects where IT Infrastructure plays a role.
Responsibilities/deliverables includes:
- Define and own hardware portfolio for Networking (LAN / WLAN / WAN, Firewall, Client & Partner VPN, core services like DNS, DHCP etc.)
- Contribute as a project team member and also act as project lead
- Define and improve support processes with our vendors according to our Business’ needs
- Establish close cooperation with our Business key user community and our suppliers
- Support a future-proof Network Architecture in an ongoing Transformation and improvement process
Your qualifications includes:
- Professional understanding of Networking Technologies including Fundamentals, LAN, WLAN, WAN, Routing in a global environment
- Very good communication skills in written and spoken English
- Experience in managing projects following a known methodology
- Ability to travel and work flexible hours when required
- You work self-motivated and integrate yourself well in a global, multicultural and distributed team
