- All stages in our recruitment process can be done remotely -
Murex Support Lead
Location: Remote Poland PROJECT DESCRIPTION
RESPONSIBILITIES
SKILLS
MUST
NICE TO HAVE
Operations Engineer/Technical Support role with relevant experience in application support, preferably Market, Risk and Credit Risk applications. Need to provide support in an efficient, timely, customer-oriented, and comprehensive manner within defined SLAs. Manage the assigned production/nonproduction application platforms based on team requirements and deployment of software, updated infrastructure patching, technical troubleshooting, resolution, etc.
RESPONSIBILITIES
Key Skills and responsibilities
- Ensure ITIL processes are followed and assist the team where required
- Provide Murex Technical support in a shift-based setup.
- Support both the Murex application as well as EOD batch run. Work will involve Unix, SQL Sybase, Murex, and CTRL-M.
- Outside support tasks, you will be expected to coordinate with the team on other development and improvement tasks.
SKILLS
MUST
- 4-6 years of relevant Murex support experience
- Previous experience as Murex L1 support lead.
- Good understanding of Murex services, related launchers, and log files.
- Expertise in debugging issues on Murex launchers and recovering as required.
- In-depth understanding of a normal Murex End-of-day
- Expertise in debugging issues on Datamart job runs.
- Good Unix knowledge - especially on commands related to processes and file management
- At least intermediate Unix Shell scripting
- Good SQL knowledge (preferably Sybase) including an understanding of performance optimization (indexes etc)
- Job Scheduling tool knowledge - Control M (Browse & Update) or any similar tool
- Willingness to work in a rota-based support schedule including limited overnight, weekend, and on-call support.
NICE TO HAVE
- RDBMS ( Oracle and SQL server)
- Strong experience in industry-standard monitoring platforms (Geneos ITRS, Splunk)
- Strong incident recovery and problem resolution capabilities in Windows/Unix environment
- Experience with Open shift, Docker, and cloud deployment technologies
- Exposure to other Murex modules: MxML, FO, BO, ...
Minimum academic requirements :
Bachelor's Degree from a reputed university with good passing scores
CAREER AND PROFESSIONAL DEVELOPMENT- Competitive salary
- Luxoft Training Center
- Access to e-learning Library
- Individual development plans
- Long-term cooperation with possibility to gain experience in different projects and technologies
- A significant number of professional communities (Agile Community, Tech Community, Business Analysis Community, etc.)
- Group Life Insurance
- Private healthcare insurance – LuxMed. Unlimited access to specialist consultations with Dental Care included
- Medical costs reimbursement for employees (up to certain amount per quarter)
- Travel Insurance
- Benefit Program - Cafeteria and Multisport Card
- Various communities (sport, recreation activities, trips, board games, cultural and educational activities)
- Discounts program for employees – BeLux (banking offer, car leasing offer and cafeteria program discount)
- Convenient locations in a modern offices with game rooms
- Multinational projects for clients all over the world
Please apply with the button on the right side of this job offer.
We kindly inform you that we will contact only chosen candidates. If you are interested in the above position, please apply by submitting your CV in English
Check out our open roles at career.luxoft.com
and follow us on Facebook!
www.facebook.com/luxoft.poland
Check out our open roles at career.luxoft.com
and follow us on Facebook!
www.facebook.com/luxoft.poland
