L3 Application Support Engineer
Location: KrakowService we provide are for demanding investment banking users, where we support multiple different software component instances.
Supported applications are part of full trade life-cycle and are used by front, middle and back offices in derivatives market.
Team is focused on L2 production support, cooperating very closely with development teams in change management and escalation processes.
You would be collocated with the team and have a buddy that will introduce you and hand over responsibilities.
RESPONSIBILITIES
- Pro-actively diagnose, update and fix tech/business issues.
- Ask business targeted questions to quickly understand the root of the problem.
- Refer to internal database or external resources to provide accurate tech solutions.
- Work with the rest of the technical team to solve problems (e.g. software developers).
- Ensure all issues are properly logged and documented.
- Prioritize and manage several open issues at one time.
SKILLS
MUST
Bash-scripting, PL/SQL Developer, Script, UNIX, SQL, Bash Shell
NICE TO HAVE
Oracle SQL*Loader, SVN, Derivatives, Perl, Java, Git, Python, Equities
CAREER AND PROFESSIONAL DEVELOPMENT- Competitive salary
- Luxoft Training Center
- Access to e-learning Library
- Individual development plans
- Long-term cooperation with possibility to gain experience in different projects and technologies
- A significant number of professional communities (Agile Community, Tech Community, Business Analysis Community, etc.)
- Group Life Insurance
- Private healthcare insurance – LuxMed. Unlimited access to specialist consultations with Dental Care included
- Medical costs reimbursement for employees (up to certain amount per quarter)
- Travel Insurance
- Benefit Program - Cafeteria and Multisport Card
- Various communities (sport, recreation activities, trips, board games, cultural and educational activities)
- Discounts program for employees – BeLux (banking offer, car leasing offer and cafeteria program discount)
- Convenient locations in a modern offices with game rooms
- Multinational projects for clients all over the world
Check out our open roles at career.luxoft.com
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