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Knowledge Manager

Hays Poland

Wroclaw, dolnośląskie

Hays Poland

Knowledge Manager

Wroclaw
Knowledge Manager
Wroclaw
NR REF.: 1147425

For our Client- international company in the financial industry we're looking for Candidate for Knowledge Manager position.

Your key responsibilities:
  • Delivers end-to-end KM products & services for agreed domain priorities aligned to KM expectations (consistent standards, methods, etc.) and KM value chain / RACI
  • Collaborates effectively across the KM team and demonstrates high performance teaming
  • Measures success of the end-to-end KM delivery for domain by leveraging common reporting and analytics; proactively elevates ideas to improve service delivery
  • Engages in cross domain programs and transformation projects that contribute to increased business impact and evolution of KM products and services
  • Provides timely performance feedback for team members and engages in meaningful counseling and mentoring responsibilities;
  • Understand end-to-end KM services and translate to role
  • Objective maturity assessment of the domain to provide recommendations for additional enhancements
 
Skills and attributes for success:
  • Demonstrate understanding and relevant experience in assigned knowledge domain (service line, sector, or geography)
  • Understand knowledge management approaches and their application, paired with the ability to articulate the value they bring to the business and drive buy-in and sponsorship from the business
  • Understand knowledge infrastructure and relevant domain-specific technology solutions to facilitate stakeholder discussions and identify expert resources to bring to discussions when needed
  • Ability to communicate and influence effectively to lead change with people on a global basis
  • Professional, confident, credible and an enthusiastic team player able to work effectively across functional teams and domains
  • Strong project management skills and experience in managing programs and projects to achieve milestones and objectives
  • Advanced skills in Word, Excel, PowerPoint and SharePoint
  • 5 – 7 years’ of knowledge management or equivalent experience.
  • Two or more years relevant domain experience
  • Experience with key knowledge management concepts, tools and techniques (e.g. community facilitation, after action reviews) and or comparable experience
  • Professional service industry experience or client-serving experience strongly preferred

Our Client offer:
  • Support and coaching from some of the most engaging colleagues around
  • Opportunities to develop new skills and progress your career
  • The freedom and flexibility to handle your role in a way that’s right for you.



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