Junior Service Desk Administrator
Gdansk Junior Service Desk Administrator
Gdansk
NR REF.: 1146717
Hays IT Contracting is an up-to-date B2B form of employment for IT specialists with innovate and developmental projects for TOP Clients close at hand.
For our Client we are currently looking for qualified Candidates for the position of:
Service Desk Administrator with Swedish
Location: Gdansk Oliwa
Job type: B2B or Umowa zlecenie
Length: long-term cooperation
Rate: 50-60 PLN/h net on B2B
Working hours: shift work 24/7 or 9-17 Monday to Friday
Start date: ASAP (max. in 1 month)
Languages: Swedish B2+, English B2
Requirements:
Responsibilities:
Our offer:
Gdansk
NR REF.: 1146717
Hays IT Contracting is an up-to-date B2B form of employment for IT specialists with innovate and developmental projects for TOP Clients close at hand.
For our Client we are currently looking for qualified Candidates for the position of:
Service Desk Administrator with Swedish
Location: Gdansk Oliwa
Job type: B2B or Umowa zlecenie
Length: long-term cooperation
Rate: 50-60 PLN/h net on B2B
Working hours: shift work 24/7 or 9-17 Monday to Friday
Start date: ASAP (max. in 1 month)
Languages: Swedish B2+, English B2
Requirements:
- Very good written and verbal communication skills in Swedish (language proficiency)
- Good written and verbal communication skills in English
- Team player
- Goal-oriented approach
- Previous experience in customer support is nice to have
- Previous experience in working with languages (professional experience, collage projects, etc.) is nice to have
Responsibilities:
- Remote troubleshooting
- First point of contact for end users seeking technical assistance.
- Guide end user through technical problems
- Resolving end users issues in fast and efficient way
- Provide information on IT products or services based on end user query.
- Work based on ticketing system
- Current processes improvement
- Follow-up and update end user on status and information of issue reported.
Our offer:
- Competitive rate
- Preferential conditions for benefits: medical and sport package
- Friendly and open-minded team, international environment
Prosimy o aplikowanie poprzez przycisk znajdujący się po prawej stronie ogłoszenia.