Junior Office IT Solution Advisor (1st Line Support)
Poznań Junior Office IT Solution Advisor (1st Line Support)
Poznań
NR REF.: 1096618
Your new company
International company, prestigious organization which provides consulting services all over the world is looking for candidates interested in working in Poznań on a position of Junior Office IT Solution Advisor with English
Your new role
The Junior Office IT Solution Advisor provides IT and Telecom support to company colleagues in their local office. She/he builds and maintains excellent relationship with internal customer and acts as a trusted advisor and the go-to person for IT-related topics and support requests. In order to provide 1 st-class customer service resulting in high customer satisfaction, the individual liaises with global IT support teams to troubleshoot and resolve technical issues as well as collaborate closely with T&D colleagues to ensure optimum utilization of office technology, timely introduction of Firm standard IT products, and cost-effective IT solutions.
What you'll need to succeed
Apart knowledge of standard IT applications across Windows, macOS and iOS, you should speak fluent English. We are looking for people with academic degree, preferably in a technical subject with 1-2 years of experience. We are looking for candidates with ability to build a customer and ownership focused support culture and to handle stressful situations. Outstanding organizational, interpersonal and collaboration skills and strong service orientation will be an advantage.
What you'll get in return
A full time job in an international environment with stable employment conditions, opportunities of individual growth in multinational company, comprehensive salary and social benefit package as well as training and development.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV in English or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
Poznań
NR REF.: 1096618
Your new company
International company, prestigious organization which provides consulting services all over the world is looking for candidates interested in working in Poznań on a position of Junior Office IT Solution Advisor with English
Your new role
The Junior Office IT Solution Advisor provides IT and Telecom support to company colleagues in their local office. She/he builds and maintains excellent relationship with internal customer and acts as a trusted advisor and the go-to person for IT-related topics and support requests. In order to provide 1 st-class customer service resulting in high customer satisfaction, the individual liaises with global IT support teams to troubleshoot and resolve technical issues as well as collaborate closely with T&D colleagues to ensure optimum utilization of office technology, timely introduction of Firm standard IT products, and cost-effective IT solutions.
What you'll need to succeed
Apart knowledge of standard IT applications across Windows, macOS and iOS, you should speak fluent English. We are looking for people with academic degree, preferably in a technical subject with 1-2 years of experience. We are looking for candidates with ability to build a customer and ownership focused support culture and to handle stressful situations. Outstanding organizational, interpersonal and collaboration skills and strong service orientation will be an advantage.
What you'll get in return
A full time job in an international environment with stable employment conditions, opportunities of individual growth in multinational company, comprehensive salary and social benefit package as well as training and development.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV in English or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
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