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IT Support Technician

DavisNolan

Krakow, małopolskie

Opis stanowiska pracy

Would you like to work for European market leader for e-logistics? Would you like to support cloud-based software solutions? Would you like to work in a friendly atmosphere and share your office with only a few colleagues instead of working in an open-space environment? Are you passionate about topics related to coding and web apps but you prefer to work with already existing code, analyze, troubleshoot and enhance it?

If so, this is a role for you!

 

You will:

· Provide 2nd level support for technical enquiries coming from 1st level.

· Analyze web applications behavior (by reading code) to independently resolve issues that are occurring in customer’s system.

· Configure standard components for existing customers.

· Monitor performance of the platform and react on relevant incidents.

· Check completeness of the system documentation and ensure it is constantly updated.

· Execute SQL queries for ad hoc internal report requests.

 

You have:

· Working knowledge of SQL.

· Knowledge of programming and web based application.

· Ability to analyze code and perform simple modification in at least one of the following technologies: Java, XML, XSLT, JavaScript, Python.

· Strong technical troubleshooting skills.

· Analytical mind with the ability to interpret technical solutions.

· Fluent communication skills both in English and Polish.

 

Additionally, it would be great if you have:

· Previous Customer Technical Support experience.

· Familiarity with Web Services and network protocols.

· Familiarity with software tools like JIRA, VPN, Maven, Gradle, Jenkins.

Prezentacja firmy

Davis Nolan to jedna z najszybciej rozwijających się firm rekruta... Rozwiń

Dodatkowe informacje

Ostatnia aktualizacja:
09/07/2017
Wymiar etatu:
Pełny etat
Rodzaj umowy:
Na czas nieokreślony
Liczba wakatów:
1
Min. doświadczenie:
2 lata
Min. wykształcenie:
Średnie ogólnokształcące
Branża / kategoria:
Praca Inżynieria, Praca IT - Hardware / Information Systems, Praca IT - Kontrola jakości, Praca IT - Konsulting, Praca Internet / e-commerce

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