L2 IT Support Analyst
Location: WroclawOur customer is a leading global financial services firm. It provides a comprehensive array of customized banking and securities services to its clients around the world.
If you would like to work for a global organization where individual contribution counts and where your ambitions and abilities can make a difference, please apply for this position. It starts with you.
RESPONSIBILITIES
*Support the Service & Product Manager across several technical domains *Uphold high standards for timely issue resolution *Contribute expertise to the management of existing and new IT products and services *Define workarounds for known errors and initiate process improvements *Maintain a knowledge database *Participate in project work and small development
SKILLS
MUST
*Natural ability to solve complex issues *Experience in a role like this *Supported both packaged and custom solutions *Banking know-how *Strong analytical, problem-solving and synthesizing skills (you know how to figure stuff out) *Demonstrate technical expertise and have worked in a Production environment *Recent and proven experience of UNIX must be strong, WebSphere & Tomcat again strong, Oracle SQL, MQ & Shell scripting *Flexible approach to working hours and role
NICE TO HAVE
*Previous experience of PowerCenter, SQL Server, Control-M Scheduling tool, AppDynamics or SPLUNK is also desirable.
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