IT Specialist (Monitoring)
Gliwice IT Specialist (Monitoring)
Gliwice
NR REF.: 1130670
Your new company
For our Client, well-know international company located in Gliwice we are looking for a person interested in the role of IT Specialist (Monitoring).
Your new role
In this role your responsibilities will include:
• Handle variety of requests/events related to incidents occurring in IT environment
• Perform operations and health-checks that are based on well-documented procedures
• Work with cutting-edge and well renowned monitoring tools
• Provide assistance with generating various reports from infrastructure devices
• Cooperation with first line of support (ServiceDesk) and third line of support to ensure fast and effective issue/incident resolution.
• Analyse and remotely resolve incidents
• Identify, diagnose and resolve problems together with other support teams
• Participate in projects
• Follow the implemented processes (ITIL)
• Contribute to continuous improvement of our daily work and processes
What you'll need to succeed
To be a successful candidate you need to have:
• at least Bachelor degree (preferably in IT area)
• basic understanding of network, servers and application environments
• ITIL v3 Foundation certified is a plus or experience in working with ITIL processes
• very good English skills
• pro-active behaviour, take initiatives to improve our daily work
• willingness to travel internationally
• readiness for shift work (incl. weekends/holidays)
What you'll get in return
• Attractive salary adequate to the skills and experience
• Job in an international environment and a young, dynamic team with team mates in various localizations abroad
• Rich benefit package (e.g. private healthcare & Multisport card)
• Opportunity for professional development (training budget)
• Excellent work atmosphere
• Remote working (up to 6 days per month)
• Additional financial bonus and day free of work (14.08)
• Christmas bonus
• Chill room
• Social benefits fund
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
Gliwice
NR REF.: 1130670
Your new company
For our Client, well-know international company located in Gliwice we are looking for a person interested in the role of IT Specialist (Monitoring).
Your new role
In this role your responsibilities will include:
• Handle variety of requests/events related to incidents occurring in IT environment
• Perform operations and health-checks that are based on well-documented procedures
• Work with cutting-edge and well renowned monitoring tools
• Provide assistance with generating various reports from infrastructure devices
• Cooperation with first line of support (ServiceDesk) and third line of support to ensure fast and effective issue/incident resolution.
• Analyse and remotely resolve incidents
• Identify, diagnose and resolve problems together with other support teams
• Participate in projects
• Follow the implemented processes (ITIL)
• Contribute to continuous improvement of our daily work and processes
What you'll need to succeed
To be a successful candidate you need to have:
• at least Bachelor degree (preferably in IT area)
• basic understanding of network, servers and application environments
• ITIL v3 Foundation certified is a plus or experience in working with ITIL processes
• very good English skills
• pro-active behaviour, take initiatives to improve our daily work
• willingness to travel internationally
• readiness for shift work (incl. weekends/holidays)
What you'll get in return
• Attractive salary adequate to the skills and experience
• Job in an international environment and a young, dynamic team with team mates in various localizations abroad
• Rich benefit package (e.g. private healthcare & Multisport card)
• Opportunity for professional development (training budget)
• Excellent work atmosphere
• Remote working (up to 6 days per month)
• Additional financial bonus and day free of work (14.08)
• Christmas bonus
• Chill room
• Social benefits fund
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
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