Rodzaj pracy: Full time
Rodzaj umowy: Permanent
Ilość wakatów: 1
Minimalne doświadczenie: No experience
Wykształcenie: No studies
Branża: Jobs in Consulting
Project information:
- Industry: IT
- Project type: IT Administration and System Support, Level 1+
- Location: Katowice, center
- Work schedule: business hours
- French min. B2 and English min B1 required
- Type of contract: standard permanent employment for an indefinite time
- Salary: 4500 PLN gross base
- Start Date: when available
Core Responsibilities:
- Providing 1st level of IT support to internal employees
- Diagnosing hardware and software faults
- Receiving, qualifying and saving users’ requests
- Guiding the user through the resolution process or taking control of the remote system
- Escalating incidents to the appropriate support groups once unable to resolve.
- Providing regular activity reports to Managers
Competence requirements:
- Good working knowledge of French (B2) and English (B1)
- Basic computer skills (MS Office, Windows, hardware)
- Excellent problem-solving skills and friendly communication
- Focus on team cooperation and supportive atmosphere
- Openness to new challenges
- Availability to work full-time
- Note that you do NOT need to speak Polish
We offer:
- Permanent employment contract
- Attractive social benefits (sports, books, private health insurance, and medical care)
- Free French, English and Polish language classes so that you can develop your language skills
- Opportunity for career development and individual development in the IT sector
- Work in a young and dynamic team in an international environment
- Fully-equipped relaxation room - so you can rest during your break at work
- No dress code - the question of clothes at work is your choice
- The internal and external training program
- Many social events
- Package covering the costs associated with relocation
Prosimy o aplikowanie poprzez przycisk znajdujący się po prawej stronie ogłoszenia.
Job Description
Project information:
- Industry: IT
- Project type: IT Administration and System Support, Level 1+
- Location: Katowice, center
- Work schedule: business hours
- French min. B2 and English min B1 required
- Type of contract: standard permanent employment for an indefinite time
- Salary: 4500 PLN gross base
- Start Date: when available
Core Responsibilities:
- Providing 1st level of IT support to internal employees
- Diagnosing hardware and software faults
- Receiving, qualifying and saving users’ requests
- Guiding the user through the resolution process or taking control of the remote system
- Escalating incidents to the appropriate support groups once unable to resolve.
- Providing regular activity reports to Managers
Competence requirements:
- Good working knowledge of French (B2) and English (B1)
- Basic computer skills (MS Office, Windows, hardware)
- Excellent problem-solving skills and friendly communication
- Focus on team cooperation and supportive atmosphere
- Openness to new challenges
- Availability to work full-time
- Note that you do NOT need to speak Polish
We offer:
- Permanent employment contract
- Attractive social benefits (sports, books, private health insurance, and medical care)
- Free French, English and Polish language classes so that you can develop your language skills
- Opportunity for career development and individual development in the IT sector
- Work in a young and dynamic team in an international environment
- Fully-equipped relaxation room - so you can rest during your break at work
- No dress code - the question of clothes at work is your choice
- The internal and external training program
- Many social events
- Package covering the costs associated with relocation
Additional Information
- Last updated
- Employment type
- Full time
- Contract type
- Permanent
- Number of vacancies
- 1
- Min. experience
- No experience
- Min. education
- No studies
- Industry / category
- Jobs in Consulting
Employer legal information
The Personal Data Controller is Cyclad Sp. z o.o., ul. Chłodna 48/1, 00-872 Warszawa, e-mail: office@cyclad.pl, contact with the Data Protection Officer is available via e-mail: IOD@cyclad.pl. Personal data collected through job applications (CV) within the scope provided for in labor regulations shall be processed in order to allow performance of the ongoing recruitment pursuant to Art. 6(1)(a) of Regulation (EU) no. 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (further referred to as GDPR). In case of giving consent to processing of data for future recruitment processes – personal data shall be processed under the consent, pursuant to Art. 6(1)(a) of the GDPR. If the Application form contains data referred to in Art. 9(1) of the GDPR, it shall be necessary to have the candidates consent for the processing of such data (Art. 9(2)(a) of the GDPR). The consent can be revoked at any time. Withdrawal of the consent shall not affect the lawfulness of the processing that had been performed under the consent prior to its withdrawal.
Personal data provided by the candidate related to:
- participation in a selected recruitment process will be stored until the recruitment process is completed for a given position,
- participation in future recruitment processes will be stored until the candidate's consent to the processing of their data for this purpose is withdrawn, no longer, however, than for 5 years since the last update of the candidate’s data.
Personal data may be disclosed to employees or associates of the Company, entities providing support to the Company on the basis of outsourced services or in accordance with data processing agreements, to entities authorized under the law, as well as to entities collaborating with the Company within the scope of job placement, in order to conduct recruitment processes. After the employee’s consent, personal data may also be disclosed to a potential employer for whom the recruitment process is being conducted.
Submission of the candidate’s personal data within the scope under Art. 221 of the Labor Code is obligatory for participation in the recruitment process. Submission of other data by the candidate is voluntary. No submission of personal data within the required scope or
objection to the processing of such data shall result in lack of possibility to include the Application in the recruitment processes conducted by the Company.
The candidate has the right to access and rectify the contents of their data, remove such data, limit its processing, transfer such data, submit objection to the processing and revoke the consent at any time, without affecting the lawfulness of the processing conducted under such consent before it was withdrawn. The candidate also has the right to file a complaint with the President of the Office for Personal Data Protection when they consider the processing of their personal data to be a violation of the provisions of the GDPR.
Personal data provided by the candidate related to:
- participation in a selected recruitment process will be stored until the recruitment process is completed for a given position,
- participation in future recruitment processes will be stored until the candidate's consent to the processing of their data for this purpose is withdrawn, no longer, however, than for 5 years since the last update of the candidate’s data.
Personal data may be disclosed to employees or associates of the Company, entities providing support to the Company on the basis of outsourced services or in accordance with data processing agreements, to entities authorized under the law, as well as to entities collaborating with the Company within the scope of job placement, in order to conduct recruitment processes. After the employee’s consent, personal data may also be disclosed to a potential employer for whom the recruitment process is being conducted.
Submission of the candidate’s personal data within the scope under Art. 221 of the Labor Code is obligatory for participation in the recruitment process. Submission of other data by the candidate is voluntary. No submission of personal data within the required scope or
objection to the processing of such data shall result in lack of possibility to include the Application in the recruitment processes conducted by the Company.
The candidate has the right to access and rectify the contents of their data, remove such data, limit its processing, transfer such data, submit objection to the processing and revoke the consent at any time, without affecting the lawfulness of the processing conducted under such consent before it was withdrawn. The candidate also has the right to file a complaint with the President of the Office for Personal Data Protection when they consider the processing of their personal data to be a violation of the provisions of the GDPR.
