Rodzaj pracy: Pełny etat
Rodzaj umowy: Na czas nieokreślony
Ilość wakatów: 1
Minimalne doświadczenie: Bez doświadczenia
Wykształcenie: Bez wykształcenia
Branża: Praca Doradztwo / Konsulting
Project information:
- Industry: IT
- Project type: IT Administration and System Support, Level 1+
- Location: Katowice, center
- Work schedule: business hours
- French min. B2 and English min B1 required
- Type of contract: standard permanent employment for an indefinite time
- Salary: 4500 PLN gross base
- Start Date: when available
Core Responsibilities:
- Providing 1st level of IT support to internal employees
- Diagnosing hardware and software faults
- Receiving, qualifying and saving users’ requests
- Guiding the user through the resolution process or taking control of the remote system
- Escalating incidents to the appropriate support groups once unable to resolve.
- Providing regular activity reports to Managers
Competence requirements:
- Good working knowledge of French (B2) and English (B1)
- Basic computer skills (MS Office, Windows, hardware)
- Excellent problem-solving skills and friendly communication
- Focus on team cooperation and supportive atmosphere
- Openness to new challenges
- Availability to work full-time
- Note that you do NOT need to speak Polish
We offer:
- Permanent employment contract
- Attractive social benefits (sports, books, private health insurance, and medical care)
- Free French, English and Polish language classes so that you can develop your language skills
- Opportunity for career development and individual development in the IT sector
- Work in a young and dynamic team in an international environment
- Fully-equipped relaxation room - so you can rest during your break at work
- No dress code - the question of clothes at work is your choice
- The internal and external training program
- Many social events
- Package covering the costs associated with relocation