IT EMEA Support Specialist
GdanskIT EMEA Support Specialist
Gdansk
NR REF.: 1170105
Your new company
Global technology company that has been transforming the way people work for more than 80 years. We empower companies and individuals with services and technologies that inspire innovation, enhance sustainability and boost business growth.Our global corporate philosophy and it provides the framework and identity for our organisation. As the world continues to globalise at an accelerated pace, having a coherent and consistent set of values across our organisation provides clear guidance that underpins decision making and addressed the complex issues and challenges that our customers face.
Your new role
The EMEA Support Specialist is part of the Service Desk Delivery team providing EMEA customer-focused and
responsive IT ticket resolution and EMEA desktop support.Desktop support could include:
What you'll need to succeed
To be successful in this position, you must have general IT knowledge and willingness to learn new and exciting technologies. Experiences in Microsoft dominated environments (Windows, MS Office, MS Project, MS Visio) is as required as is fluent English. We are looking for first class customer service skills.
What you'll get in return
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
Mandatory legal footer to be added at the bottom of job description
Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361.
Gdansk
NR REF.: 1170105
Your new company
Global technology company that has been transforming the way people work for more than 80 years. We empower companies and individuals with services and technologies that inspire innovation, enhance sustainability and boost business growth.Our global corporate philosophy and it provides the framework and identity for our organisation. As the world continues to globalise at an accelerated pace, having a coherent and consistent set of values across our organisation provides clear guidance that underpins decision making and addressed the complex issues and challenges that our customers face.
Your new role
The EMEA Support Specialist is part of the Service Desk Delivery team providing EMEA customer-focused and
responsive IT ticket resolution and EMEA desktop support.Desktop support could include:
- Moves, advanced user administration, installation, replacement and decommissioning of IT equipment.
- Resolving incidents and requests or escalating to the relevant teams within the IT department.
- Applications support, deeper knowledge within networking or Communication Services.
- Patching and security.
- Solving Tickets in Service Now.
- Manage the office in terms of hardware and meeting rooms.
What you'll need to succeed
To be successful in this position, you must have general IT knowledge and willingness to learn new and exciting technologies. Experiences in Microsoft dominated environments (Windows, MS Office, MS Project, MS Visio) is as required as is fluent English. We are looking for first class customer service skills.
What you'll get in return
- Standard benefit package (Multisport, Luxmed, private life insurance, benefits cafeteria)
- Work in a hybrid model
- Annual bonus system
- Language programs (Learnlight)
- A rich package of training courses
- Bonuses and additional days off based on tenure
- Referral program
- An office in a great location
- Wellbeing sessions
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
Mandatory legal footer to be added at the bottom of job description
Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361.
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