IT Business Process Consultant

Location: Belgium

SIRE® is the market leader in Life Sciences recruitment. We believe the recruitment market needs to gear up in technology and continuous innovation. We like technology, in a Life Sciences market driven on science, we couldn’t stay behind; we drive Recruitment Science. Investing a majority of our turnover in technology enables us to use unique Resource Technologies. By using highly advanced algorithms, we enable our team of Resource & Data Strategists© to maintain the most advanced, detailed and complete Life Sciences network in Europe. This big data enables us to work Reverse Recruitment©: we first analyze the market in-depth before we go out to the market. Because we analyze the whole market, we can compare facts and data. This enables us to do Facts & Big Data Recruitment©, making sure we, or better yet, you find the right career!Our client is a professional Pharmaceutical organisation, based in Antwerpen Belgium.

The Company

The company is dedicated to bringing meaningful innovation to global health. Their teams focus on the discovery, development, manufacture and marketing of vaccines and antibodies to protect people worldwide from infectious diseases.

Role Description

One of the strategic pillars for the vision of becoming the best customer oriented pharma company is the implementation and roll-out of the next generation CRM solution, iConnect. Focus areas could either be: “event management, compliance, transfer of value” or “sales force automation, market access”.

Responsibilities

- Business Process Consultant (BPC) will work closely with the key users and process owners to design, implement and deploy all relevant business processes.

- Gather and document business requirements;
- Help key users to identify key priorities and understand impact of changes in the existing processes and solutions;
- Describe functional requirements to achieve desired requirements;
- Configure systems and solutions to achieve the desired results;
- Validate the solution by design the appropriate test scripts, organize and support key users in the testing of the application;
- Support implementation and deployment of the requirements in the different organizations by:
- Prototype and demonstrate our solutions for the business;
- Organize Train-The-Trainer session and create required materials;
- Provide hands-on support to the local OpCos.

Requirements

- Experience in CRM processes and systems in a pharma environment, committed to follow change management procedures and internal guidelines;
- Hands on in managing technical solutions, willing to understand and manage configuration of Salesforce.com and/or Veeva solutions;
- Excellent collaboration and teaming skills including well developed interpersonal skills and ability to work with a wide range of people across multiple cultures and functional areas;
- Superb verbal & written communication skills (fluent English essential);
- Strong business process design skills;
- Strong analytical and problem-solving skills;
- Ability and willingness to work effectively under pressure and to complete the tasks required in a timely manner and with a high degree of accuracy;
- Capable to manage and prioritize multiple tasks and projects, varying in size, value and complexity;
- Accepts personal responsibility for client satisfaction;
- Master and/or Bachelor Degree in Commercial Engineering, Mathematics, Computer Science or equivalent through experience.

Other information

- Europe/Middle East/Africa-Belgium-Antwerp-Beerse, 100%. Travel up to 25%;
- Projectbased until 31/12/2020;
- Only freelancers;
- Project 32 hours a week.

Are you interested and do want to apply for this role, please fill out your application via the apply button below and contact Michelle Tang.