Rodzaj pracy: Pełny etat
Rodzaj umowy: Na czas nieokreślony
Ilość wakatów: 1
Minimalne doświadczenie: Od 5 do 10 lat
Wykształcenie: Wyższe licencjackie
Branża: Praca IT - Infrastruktura / DevOps / Cloud, Praca IT - Project Management / Consulting
Project information:
- Industry: Banking/Finance
- Place of work: remotly 100%
- Experience level: senior/manager
- Budget: up to 1550 PLN/MD + VAT
- Form of contract: B2B
- Project duration: 6-9 months, after this time will be possible to continue or relocate to the new project
- Start: depends on candidate's notice period
- Project language: English
Job description:
The GCP Platform Assurance Manager will manage a team working as part of the Customer Google Cloud Platform team and be responsible for making sure the platform is compliant with Customer system assurance standards and meets our committed SLA's. This will include ensuring that the Platform has a robust support model providing 24 x 7 coverage, defined SLA's, meets all Business Continuity objectives and has change management and Audit trails. Reporting to the GCP Platform lead and engaging with Google, ITID, GCP DevOps engineers, Cyber Security, GCP Product Managers and customers to ensure that we are providing a platform that is available for the customer, is compliant with Customer Security standards, Operational Risk standards and resilient to meet business needs.
The GCP Platform Assurance manager will report to the GCP platform lead.
Key Accountabilities and Responsibilities will include:
- Designing a target state Service Assurance Architecture
- Designing a target state Operating model
- Global 24 x 7 Support model between Customer and Google.
- Integrate the GCP Foundation Platform into the Customer Incident and Problem processes
- Ensuring a robust Incident and problem process between Google and Customer is in place
- Integrate the GCP Foundation Platform into the Customer Change, Configuration and Capacity management processes
- Ensuring Patch compliance, Vulnerability management, Certificate renewals
- Ensure that all systems of record are up to date including EIM, PLADA, TRM, SCOTT
- Accountable for GCP foundation platform conformity to Customer Operational Risk standards
- Accountable for defining and ensuring we meet GCP Foundation platform SLA's.
- Accountable for ensuring the platform meets all level 2 controls.
- Create Business continuity plan for GCP platform and carry out regular tests in line with Customer standards Business contingency standards.
- Accountable for ensuring the Platform Exit strategy and plan is in place.
- Gather requirements and provide continuous feedback loops between key stakeholders, Customer GCP Core Engineering team.
- Provide Management reporting to ensure data driven discussions for continuous improvement Qualifications and experience
The ideal candidate for this role will have the below experience and qualifications:
- Experience working as a Service delivery manager
- Experience working in a service assurance/service delivery team
- Experience in dealing with Cloud service providers (e.g. GCP, AWS, Azure)
- Experience in setting up an ITSM framework (Support, Delivery and Implementation)
- Experience dealing and responding to IT Audit
- Deep understanding of ITIL
- Understanding of COBIT framework
- Knowledge of ISO 20000
- Have worked in an enterprise Financial Services compaNY
- Customer/stakeholder focus.
- Vendor management and service delivery measurement.
- Excellent written and spoken communication skills;
- Experience designing a target state Architecture and Operating model for Service management/Assurance.
- ITIL certified
- Demonstrable Risk Management knowledge
- Keen problem-solving skills (Analytical and Creative)
- Experience working within an Agile environment
Desirable skills:
- GCP Certifications
- ISO 20000/Cobit/TOGAF certification
- Technical knowledge (CSP's, IAM, Networking, CI/CD and Automation tools)
- Experience operating in highly regulated industry, e.g. Financial Service
We offer:
- Opportunity to be the strategic part of innovative international projects,
- Developmental work environment,
- Attractive salary based on your experience and skills - up to 1550 PLN/MD + VAT
- Permanent cooperation based on Employment or B2B contract
- Advanced private medical care including dentistry
- Additional life insurance
- MultiSport card
Prosimy o aplikowanie poprzez przycisk znajdujący się po prawej stronie ogłoszenia.
Opis stanowiska
Project information:
- Industry: Banking/Finance
- Place of work: remotly 100%
- Experience level: senior/manager
- Budget: up to 1550 PLN/MD + VAT
- Form of contract: B2B
- Project duration: 6-9 months, after this time will be possible to continue or relocate to the new project
- Start: depends on candidate's notice period
- Project language: English
Job description:
The GCP Platform Assurance Manager will manage a team working as part of the Customer Google Cloud Platform team and be responsible for making sure the platform is compliant with Customer system assurance standards and meets our committed SLA's. This will include ensuring that the Platform has a robust support model providing 24 x 7 coverage, defined SLA's, meets all Business Continuity objectives and has change management and Audit trails. Reporting to the GCP Platform lead and engaging with Google, ITID, GCP DevOps engineers, Cyber Security, GCP Product Managers and customers to ensure that we are providing a platform that is available for the customer, is compliant with Customer Security standards, Operational Risk standards and resilient to meet business needs.
The GCP Platform Assurance manager will report to the GCP platform lead.
Key Accountabilities and Responsibilities will include:
- Designing a target state Service Assurance Architecture
- Designing a target state Operating model
- Global 24 x 7 Support model between Customer and Google.
- Integrate the GCP Foundation Platform into the Customer Incident and Problem processes
- Ensuring a robust Incident and problem process between Google and Customer is in place
- Integrate the GCP Foundation Platform into the Customer Change, Configuration and Capacity management processes
- Ensuring Patch compliance, Vulnerability management, Certificate renewals
- Ensure that all systems of record are up to date including EIM, PLADA, TRM, SCOTT
- Accountable for GCP foundation platform conformity to Customer Operational Risk standards
- Accountable for defining and ensuring we meet GCP Foundation platform SLA's.
- Accountable for ensuring the platform meets all level 2 controls.
- Create Business continuity plan for GCP platform and carry out regular tests in line with Customer standards Business contingency standards.
- Accountable for ensuring the Platform Exit strategy and plan is in place.
- Gather requirements and provide continuous feedback loops between key stakeholders, Customer GCP Core Engineering team.
- Provide Management reporting to ensure data driven discussions for continuous improvement Qualifications and experience
The ideal candidate for this role will have the below experience and qualifications:
- Experience working as a Service delivery manager
- Experience working in a service assurance/service delivery team
- Experience in dealing with Cloud service providers (e.g. GCP, AWS, Azure)
- Experience in setting up an ITSM framework (Support, Delivery and Implementation)
- Experience dealing and responding to IT Audit
- Deep understanding of ITIL
- Understanding of COBIT framework
- Knowledge of ISO 20000
- Have worked in an enterprise Financial Services compaNY
- Customer/stakeholder focus.
- Vendor management and service delivery measurement.
- Excellent written and spoken communication skills;
- Experience designing a target state Architecture and Operating model for Service management/Assurance.
- ITIL certified
- Demonstrable Risk Management knowledge
- Keen problem-solving skills (Analytical and Creative)
- Experience working within an Agile environment
Desirable skills:
- GCP Certifications
- ISO 20000/Cobit/TOGAF certification
- Technical knowledge (CSP's, IAM, Networking, CI/CD and Automation tools)
- Experience operating in highly regulated industry, e.g. Financial Service
We offer:
- Opportunity to be the strategic part of innovative international projects,
- Developmental work environment,
- Attractive salary based on your experience and skills - up to 1550 PLN/MD + VAT
- Permanent cooperation based on Employment or B2B contract
- Advanced private medical care including dentistry
- Additional life insurance
- MultiSport card
Dodatkowe informacje
- Ostatnia aktualizacja
- Wymiar etatu
- Pełny etat
- Rodzaj umowy
- Na czas nieokreślony
- Liczba wakatów
- 1
- Min. doświadczenie
- Od 5 do 10 lat
- Min. wykształcenie
- Wyższe licencjackie
- Branża / kategoria
- Praca IT - Infrastruktura / DevOps / Cloud, Praca IT - Project Management / Consulting
Informacja prawna pracodawcy
The Personal Data Controller is Cyclad Sp. z o.o., ul. Chłodna 48/1, 00-872 Warszawa, e-mail: office@cyclad.pl, contact with the Data Protection Officer is available via e-mail: IOD@cyclad.pl. Personal data collected through job applications (CV) within the scope provided for in labor regulations shall be processed in order to allow performance of the ongoing recruitment pursuant to Art. 6(1)(a) of Regulation (EU) no. 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (further referred to as GDPR). In case of giving consent to processing of data for future recruitment processes – personal data shall be processed under the consent, pursuant to Art. 6(1)(a) of the GDPR. If the Application form contains data referred to in Art. 9(1) of the GDPR, it shall be necessary to have the candidates consent for the processing of such data (Art. 9(2)(a) of the GDPR). The consent can be revoked at any time. Withdrawal of the consent shall not affect the lawfulness of the processing that had been performed under the consent prior to its withdrawal.
Personal data provided by the candidate related to:
- participation in a selected recruitment process will be stored until the recruitment process is completed for a given position,
- participation in future recruitment processes will be stored until the candidate's consent to the processing of their data for this purpose is withdrawn, no longer, however, than for 5 years since the last update of the candidate’s data.
Personal data may be disclosed to employees or associates of the Company, entities providing support to the Company on the basis of outsourced services or in accordance with data processing agreements, to entities authorized under the law, as well as to entities collaborating with the Company within the scope of job placement, in order to conduct recruitment processes. After the employee’s consent, personal data may also be disclosed to a potential employer for whom the recruitment process is being conducted.
Submission of the candidate’s personal data within the scope under Art. 221 of the Labor Code is obligatory for participation in the recruitment process. Submission of other data by the candidate is voluntary. No submission of personal data within the required scope or
objection to the processing of such data shall result in lack of possibility to include the Application in the recruitment processes conducted by the Company.
The candidate has the right to access and rectify the contents of their data, remove such data, limit its processing, transfer such data, submit objection to the processing and revoke the consent at any time, without affecting the lawfulness of the processing conducted under such consent before it was withdrawn. The candidate also has the right to file a complaint with the President of the Office for Personal Data Protection when they consider the processing of their personal data to be a violation of the provisions of the GDPR.
Personal data provided by the candidate related to:
- participation in a selected recruitment process will be stored until the recruitment process is completed for a given position,
- participation in future recruitment processes will be stored until the candidate's consent to the processing of their data for this purpose is withdrawn, no longer, however, than for 5 years since the last update of the candidate’s data.
Personal data may be disclosed to employees or associates of the Company, entities providing support to the Company on the basis of outsourced services or in accordance with data processing agreements, to entities authorized under the law, as well as to entities collaborating with the Company within the scope of job placement, in order to conduct recruitment processes. After the employee’s consent, personal data may also be disclosed to a potential employer for whom the recruitment process is being conducted.
Submission of the candidate’s personal data within the scope under Art. 221 of the Labor Code is obligatory for participation in the recruitment process. Submission of other data by the candidate is voluntary. No submission of personal data within the required scope or
objection to the processing of such data shall result in lack of possibility to include the Application in the recruitment processes conducted by the Company.
The candidate has the right to access and rectify the contents of their data, remove such data, limit its processing, transfer such data, submit objection to the processing and revoke the consent at any time, without affecting the lawfulness of the processing conducted under such consent before it was withdrawn. The candidate also has the right to file a complaint with the President of the Office for Personal Data Protection when they consider the processing of their personal data to be a violation of the provisions of the GDPR.