Digital Phone Associate I with French skills (ref.DPAFR/10/08)

 ACN is a leading direct selling company offering highly competitive
telecommunication services
to consumers and small businesses
in Europe, North America and Asia Pacific.
As our dynamic Company is launching a new VoIP related product,
we are currently looking for:

10 agents - Digital Phone Associate I with French skills (ref.DPAFR/10/08)

3 agents - Digital Phone Associate I with English skills (ref.DPAEN/10/08)

Work Place: Wrocław

Region Name: dolnośląskie

 The purpose of this position is to provide the frontline customer support for the Digital Phone Services residential service product line. Provide accurate information and solutions to customer inquiries regarding Digital Phone Services products based on ACN's policies and procedures while exhibiting excellent customer service.

• Language skills:
• Good understanding of written and spoken English and fluent French for ref. DPAFR/10/08
• Good understanding of written and spoken English for ref. DPAEN/10/08
• Effective and efficient communication skills.
• Professional telephone etiquette.
• Highly developed computer literacy skills
• Excellent team working skills.
• High level of self-motivation to constantly improve personal performance.
• Specific knowledge of VoIP is advantageous.
• Some technical background in networking products & technologies (Ethernet, wireless, IP, routing, switching, VPN, security) is advantageous as well.
• Formal education in telephony, telecommunications, or networking; or 1+ years work experience in a customer services environment

We are seeking candidates who are committed to learning new skills, are flexible and adaptable to change.

 This job is well compensated and gives unique opportunity to work in international environment in the heart of Europe!

If you are interested in this great opportunity send your application
in English with given reference number to email address:

WroclawJobs@acneuro.com

Please attach the following statement: "Wyrażam zgodę na przetwarzanie danych osobowych zawartych w mojej ofercie dla potrzeb niezbędnych do realizacji procesu rekrutacji (zgodnie z Ustawą z dn. 29.08.1997 roku o Ochronie Danych Osobowych Dz. U. Nr 133 poz. 883)".