Job Description
Responsibilities:
Collection Specialist will be working in Credit Department to ensure customer debts are collected in line with contracted payment terms.
Main responsibilities:
- managing credit blocked orders and customers approaching or exceeding their credit limit
- making proactive calls to predefined customers to arrange collection of payments
- following up and ensuring that all unresolved/unpaid debits and credits on a customer's accounts receivable are worked to conclusion with payment or internal adjustments
- providing authorized approvals for release of credit blocked orders and taking credit decisions
Requirements:
- experience in debt collection, customer service or sales is welcome
- ability to work under time pressure with good results orientation
- strong interpersonal and communication skills, persuasive and firm in discussions
- team-player
- good working knowledge of MS Office tools and Outlook
- experience in using one of major ERP systems is welcome
- fluent Dutch (min. C1 level)
- very good English (min. B2 level)
Benefits of working at Shell:
- Interesting work in international environment
- Attractive salary and bonuses
- Medical care and individual life insurance
- An unique opportunity to take part in interesting and professional trainings and to plan your own career path
- Sports programme & facilities e.g. Multisport Benefits Card, our own gym and own volleyball and football teams
- Good atmosphere at work and comfortable working environment: own canteen and a few “relax rooms”
Additional Information
- Last updated
- Employment type
- Full time
- Contract type
- Permanent
- Number of vacancies
- 1
- Min. experience
- One year
- Min. education
- Bachelor
- Industry / category
- Jobs in IT - ERP, Jobs in Finance, Jobs in Customer Service, Jobs in Call Center / Telesales
