Data Governance Specialist
GdanskData Governance Specialist
Gdansk
NR REF.: 1158808
Your new company
Ricoh is a global technology company that has been transforming the way people work for more than 80 years. We empower companies and individuals with services and technologies that inspire innovation, enhance sustainability and boost business growth.
THE RICOH WAY is our global corporate philosophy and it provides the framework and identity for our organisation. As the world continues to globalise at an accelerated pace, having a coherent and consistent set of values across our organisation provides clear guidance that underpins decision making and addressed the complex issues and challenges that our customers face.
Your new role
Data Governance Specialist who will execute Data Governance (Master Data) and Meter Readings processes enabling the smooth execution of all processes to ensure maximum customer satisfaction is achieved and service levels are met or exceeded for all customer requirements.
More importantly you will be responsible for the following:
• Delivering a seamless end to end meter reading process for the customer
• Responsible for the performance of the Data Governance and Meter Reading processes, ensuring that KPIs are met and exceeded
• To meet or exceed SNOW requests’ SLAs to deliver a high level of customer (internal and external) satisfaction (e.g. creation and amendments of customer, supplier and asset master data, meter reading uploads)
• Ensure all processes and actions are carried out within all legal parameters and agreed requirements, policies and OpCo specifics
• Ensure all allocated queries & tickets are managed and resolved, guarantying high quality and quick response to customers and department members
• Ensure good and explicit communication with customers and stakeholders in case of issues and queries in a timely basis
• Identify process efficiencies to increase speed, accuracy & timeliness of transactional processing
What you'll need to succeed
In order to be satisfied in this position you need to have good command of English as well as strong attention to details with analytical and problem solving skills. We are looking to hire an effective communicator, focused on the customer, able to work under pressure and managing deadlines as well as changing circumstances. Economics or business related university degree would be a big plus.
What you'll get in return
• Permanent contract
• Exciting and stable career in a renowned, international organization
• Multisport Card
• Private medical healthcare in Luxmed
• Private life insurance
• Competitive salary
• Valuable training sessions and free language courses
• Well-being sessions
• Opportunities for professional development and clear career path
• Office in great location - Olivia Business Centre / Star building
• Referral program
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
Gdansk
NR REF.: 1158808
Your new company
Ricoh is a global technology company that has been transforming the way people work for more than 80 years. We empower companies and individuals with services and technologies that inspire innovation, enhance sustainability and boost business growth.
THE RICOH WAY is our global corporate philosophy and it provides the framework and identity for our organisation. As the world continues to globalise at an accelerated pace, having a coherent and consistent set of values across our organisation provides clear guidance that underpins decision making and addressed the complex issues and challenges that our customers face.
Your new role
Data Governance Specialist who will execute Data Governance (Master Data) and Meter Readings processes enabling the smooth execution of all processes to ensure maximum customer satisfaction is achieved and service levels are met or exceeded for all customer requirements.
More importantly you will be responsible for the following:
• Delivering a seamless end to end meter reading process for the customer
• Responsible for the performance of the Data Governance and Meter Reading processes, ensuring that KPIs are met and exceeded
• To meet or exceed SNOW requests’ SLAs to deliver a high level of customer (internal and external) satisfaction (e.g. creation and amendments of customer, supplier and asset master data, meter reading uploads)
• Ensure all processes and actions are carried out within all legal parameters and agreed requirements, policies and OpCo specifics
• Ensure all allocated queries & tickets are managed and resolved, guarantying high quality and quick response to customers and department members
• Ensure good and explicit communication with customers and stakeholders in case of issues and queries in a timely basis
• Identify process efficiencies to increase speed, accuracy & timeliness of transactional processing
What you'll need to succeed
In order to be satisfied in this position you need to have good command of English as well as strong attention to details with analytical and problem solving skills. We are looking to hire an effective communicator, focused on the customer, able to work under pressure and managing deadlines as well as changing circumstances. Economics or business related university degree would be a big plus.
What you'll get in return
• Permanent contract
• Exciting and stable career in a renowned, international organization
• Multisport Card
• Private medical healthcare in Luxmed
• Private life insurance
• Competitive salary
• Valuable training sessions and free language courses
• Well-being sessions
• Opportunities for professional development and clear career path
• Office in great location - Olivia Business Centre / Star building
• Referral program
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
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