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Hays Poland

Customer Support Specialist with foreign languages (Ostrava, Czech Republic)

Krakow, dolnośląskie Full time

Hays Poland

Customer Support Specialist with foreign languages (Ostrava, Czech Republic)

Krakow
Customer Support Specialist with foreign languages (Ostrava, Czech Republic)
Krakow
NR REF.: 1018669

For our significant client, international and well known company, we are looking for suitable candidates for the role of Customer Support Specialist withEnglish +German/French/Dutch/Swedish.

In this position you will be responsible mainly for following agenda:
You will be in the 1stline technical support, responsible for incomingqueries, you will provide information and suggest solutions, you will assign allinformation into the system, keep customers informed about the status and progress of technical faults on their services.Your team will cooperate with members of customer service teams in another countries and you will keep responsibility forassigned trouble tickets. Important isquality, not quantity.

Do you meet following client´s key requirement for the role?
Fluency inEnglish and second foreign language (German, Dutch, Swedish, French), suitable candidate must have perfect communication skills, must be enthusiastic, patience and have advanced knowledge in MS Office.

We offer:
Using foreign languages on a daily basis, modern working environment, nice package of benefits, friendly and dynamic team.

If you are interested in gaining experience in international company located in Ostrava (Czech Republic), do not hesitate do contact us and send your application in english to zbozinkova@hays.cz

Prosimy o aplikowanie poprzez przycisk znajdujący się po prawej stronie ogłoszenia.
Hays Poland

Job Description

Customer Support Specialist with foreign languages (Ostrava, Czech Republic)
Krakow
NR REF.: 1018669

For our significant client, international and well known company, we are looking for suitable candidates for the role of Customer Support Specialist withEnglish +German/French/Dutch/Swedish.

In this position you will be responsible mainly for following agenda:
You will be in the 1stline technical support, responsible for incomingqueries, you will provide information and suggest solutions, you will assign allinformation into the system, keep customers informed about the status and progress of technical faults on their services.Your team will cooperate with members of customer service teams in another countries and you will keep responsibility forassigned trouble tickets. Important isquality, not quantity.

Do you meet following client´s key requirement for the role?
Fluency inEnglish and second foreign language (German, Dutch, Swedish, French), suitable candidate must have perfect communication skills, must be enthusiastic, patience and have advanced knowledge in MS Office.

We offer:
Using foreign languages on a daily basis, modern working environment, nice package of benefits, friendly and dynamic team.

If you are interested in gaining experience in international company located in Ostrava (Czech Republic), do not hesitate do contact us and send your application in english to zbozinkova@hays.cz

Additional Information

Last updated
Employment type
Full time
Contract type
Permanent
Number of vacancies
1
Min. experience
One year
Min. education
Associate degree
Industry / category
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