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Opis stanowiska pracy

Customer Services Director Europe
Katowice
NR REF.: 1151286

Currently for our Client- global construction/ manufacturing company- located near Katowice, we are looking for Customer Service Director (Europe).

Working on this position you will be responsible for the best quality of customer service for the Group’s Clients, development, continuous improvement as well as managing the Customer Service team. The role includes accountability for management of the inside sales, technical sales support and sales administrative teams located in Europe. Working on this position you will be responsible for organize the sales support structure of the company, improving internal processes and customer satisfaction, setting up and monitoring SLA’s, identify new tools and technologies to better serve the customer.

We are looking for candidates with more than 5 years on proven management and/ or relationship management experience at a senior, strategic level role in global company as well as strong strategic and customer focus and excellent communication skills. Fluent English is a must, additional language will be an asset. The ideal Candidate should be proactive, professional person with “can do” attitude. Bachelor’s or Master’s degree in a technical or business field is also very important.

Our Client offers great opportunity to develop in global company, nice atmosphere, attractive salary and bonus package.

 If you feel that this role is perfect match for you please do not hesitate to send us you cv in English. We kindly inform that we will contact with selected Candidates.

Prezentacja firmy

Zespół HAYS Office Support specjalizuje się usługach cross-dywizyjnych i ukierunkowany... jest na poszukiwanie pracowników do działów administracji, kandydatów specjalizujących się w zagadnieniach HR, czy też osób do Call Centre/BPO.
W ramach specjalizacji HAYS Office Suport obsługiwane są następujące jednostki: obsługa biura / sekretariat (od stanowisk asystentów i młodszych specjalistów, po stanowiska HR Manager, Office Manager itp.), zasoby ludzkie (HR Direktor, HR Advisor, stanowiska specjalistyczne w działach HR) oraz Contact Cetle/BPO.


At HAYS Office Support our expert consultants provide exceptional cross-divisional service to candidates and clients alike by placing candidates across all levels of administrative, HR and Call Centre/BPO roles. Within this specialism we operate 3 units: Office Support/Secretarial (from office junior and data entry roles up to administration manager, office manager and project management positions), Human Resources (HR Manager and Director roles as well as HR Advisor , Generalist and Specialist jobs), Contact Centre/BPO (from Agent / Advisor level positions in inbound service & sales, inbound or outbound customer service representatives to centre team leader and team manager, as well as call centre trainer and operations director roles).
  Rozwiń

Informacje dodatkowe

Ostatnia aktualizacja:
19/10/2021
Wymiar etatu:
Pełny etat
Rodzaj umowy:
Na czas nieokreślony
Liczba wakatów:
1
Min. doświadczenie:
1 rok
Min. wykształcenie:
Policealne
Branża / kategoria:
Praca Obsługa klienta , Praca Call Center / Telemarketing , Praca Doradztwo / Konsulting
do góry